Recovery Support Supervisor

Recovery Centers of America•Monroeville, PA

2d•Onsite

About The Position

Recovery Centers of America at Raritan Bay is seeking a dedicated and compassionate Recovery Support Supervisor to join their team. In this leadership role, the supervisor will support patients navigating substance use and mental health disorders while supervising a team of Recovery Support Specialists (RSS). The role is key in maintaining a safe, therapeutic, and engaging environment, ensuring high-quality patient care, and driving departmental excellence.

Requirements

High School Diploma or GED
Valid driver’s license and safe driving record
Strong organizational and time-management skills
Ability to excel in a fast-paced environment
Proficiency with MS Word, Excel, and PowerPoint
Excellent communication, customer service, and problem-solving abilities
Understanding of clinical and recovery-support modalities (12-Step, DBT, MAT, MI)
Ability to analyze data trends to improve patient safety and staff performance
Adaptability and flexibility in response to changing conditions

Nice To Haves

Associate degree or higher
Certification (BHT, CADC, CRADC, CRS, CPRS, CFRS, or eligible)
3+ years’ experience in behavioral health or substance use treatment as an RSS, BHT, MHT, or similar
Experience supervising or leading small teams

Responsibilities

Lead and supervise a team of Recovery Support Specialists, including scheduling, coaching, and performance oversight.
Ensure department performance by achieving Key Performance Indicators (KPIs) such as rounding timeliness, group attendance, patient satisfaction, and safe discharge metrics.
Support quality improvement initiatives and maintain compliance with regulatory and organizational standards.
Conduct safety and security checks, complete required documentation, and help maintain a therapeutic treatment milieu.
Collaborate with Leadership Team members—including Nursing, Clinical, and Admissions—to ensure streamlined operations and exceptional patient experiences.
Oversee RSS programming and facilitate engagement throughout the facility.
Participate in hiring, onboarding, and training RSS staff.
Review rounding reports, incident reports, and weekly contraband logs, addressing issues as needed.
Ensure consistent oversight during evenings and weekends through collaboration with clinical and nursing leaders.
Uphold best practices in 12-Step modalities, DBT, MAT, MI, and behavior modification strategies.
Perform other job-related duties, including occasional transport of patients or belongings.