Recovery Support Staff- ARGUS

Argus Community Inc•New York, NY

18h•Onsite

About The Position

The Recovery Support Staff is responsible for maintaining the daily structure of the facility and ensuring the safety and security of residents and property. They act as the eyes and ears of the community, monitoring resident behavior and progress, and ensuring adherence to schedules. The role also involves representing the program's hospitality, promoting recovery, and fostering a home-like environment.

Requirements

Must be able to sit approximately six hours a day.
Experience working with substance abusers and/or the mentally ill.
Understanding of therapeutic community dynamics, procedures, and concepts.
Must enforce the policies and procedures that govern this agency.
Regular attendance is required.
Must be well organized, have good communication, writing and problem solving skills.

Responsibilities

Monitors and closely supervises all floor and dayroom activities.
Facilitates and/or participates in house meetings.
Communicates all incidents to their supervisor.
Provides feedback to primary counselors/case managers and other treatment staff when necessary.
Collects all medical documents when residents return from appointments and gives to staff on duty/facility Nurse or files cards in I.D. box/book.
Collects all Medical cards when residents return from appointments and gives to staff on duty or ensures follow-up is done, updates are provided to primary counselor/facility nurse, and appointments are placed on calendar.
Witnesses and logs residents’ urine screenings and observes and logs the reading of alcohol Sensors (Breathalyzers).
Conducts house runs to ensure the safety of residents and facility, logging findings in the staff communication book.
Escorts residents to the hospital in crisis situations, reports the outcome to staff on duty, enters results in the staff communications book, and notifies all staff via email.
Reports specific incidents and submits an incident report to required parties, documenting in the communication book and via email.
Participates in staff development groups, feedback meetings, staff trainings, and other assigned meetings and groups.
Remains on the floor with residents except when engaged in administrative duties, ensuring money, metro cards, and vouchers are in order and house turnover procedures are followed.
De-escalates situations with residents as problems arise or when interaction is needed.
Follows up on residents who have lost privileges (L.O.P’s) or have assigned Learning Experiences (L.E.’s), ensuring they are carried out as directed, and monitors residents on house containment and speaking bans.
Answers phones, greets incoming residents and guests, and maintains the program log book and visitors log.