Recovery Support Navigator | Brockton

Gandara Center•Brockton, MA

4d•Onsite

About The Position

We're looking for a Community Support Worker [CSP] | Recovery Support Navigator who will provide an array of case management and community-based services in response to the individual client needs. This includes working with providers, family members, and community resources to ensure improved functioning, including access and sustained utilization of needed services, through a flexible and comprehensive service delivery model.

Requirements

Minimum bachelor’s degree in psychology or related field
Must understand the population and information sensitivity (i.e. HIPAA and privacy laws and regulation) protocols required in mental health.
Must have at least 1 year of related experience

Nice To Haves

Bilingual Preferred (Spanish/English)

Responsibilities

Assess the non-medical/mental health needs of the client.
Develop, implement, and monitor service plans consistent with identified needs.
Conduct authorization requests and re-authorizations, as required by the Billing Department.
Communicate effectively and in a timely manner with clients and collaterals.
Coordinate interdepartmentally, in injunction with or under the direction of supervisor, to ensure that optimal internal agency utilization of services.
Attend external and internal meetings relevant to individual clients and/or CSP services.
Attend Quarterly Regional CSP Providers meeting, as instructed by Supervisor.
Ensure that client progress notes, service plans, and other required documentation is completed professionally and accurately and filed in the client chart in a timely manner.
Ensure that consultation on the client’s behalf is conducted and billed as needed.
Attend relevant training as required by Supervisor.