Recovery Support Associate - IHRS

NAMI Chicago • Chicago, IL

1d • Hybrid

About The Position

Guided by the experiences of those living with mental health conditions and rooted in equity, NAMI Chicago educates to fight stigma and discrimination, fiercely advocates for our community, and shares hope, connection and expertise with people on their mental health journey. NAMI Chicago seeks to fill gaps in Chicago's mental health system, with an intentional emphasis on racial equity and breaking down barriers to care. NAMI Chicago is seeking a Recovery Support Associate who is passionate about peer support, community connection, and recovery-oriented care. The ideal candidate values collaboration, mutuality, and the power of lived experience to inspire hope and support others in their recovery journey. This role supports Class Members in building meaningful community connections, increasing independence, and engaging in wellness-focused activities throughout the community. Candidates with a CRSS or CPRS credential are strongly encouraged to apply.

Requirements

• Demonstrated commitment to serving underrepresented and vulnerable populations, including social and racial/ethnic minorities as well as those living with mental illnesses and/or substance use disorders
• Willing to work in a diverse environment in regard to race, ethnicity, culture, sexual orientation, and gender
• Candidate will have firsthand knowledge/experience living with a mental health or substance use condition
• Strong interpersonal skills to interact positively with clients and members of the treatment team
• Demonstrated sensitivity and compassion
• Observational skills to interpret demeanor and spot signs of distress or crisis
• Active listening skills to engage in productive conversations and lead effective group sessions
• Organizational skills to maintain complete, accurate records
• Writing skills to produce clear, concise recovery reports
• Computer skills to utilize email, word processing and records-management software
• Basic understanding of best practices for substance use and mental health counseling
• Candidates will possess a Certified Recovery Support Specialist (CRSS) or Certified Peer Recovery Specialist (CPRS) credential OR will obtain one of these credentials within 18 months of employment at NAMI Chicago.
• Ability to travel throughout the Greater Chicago area.
• Computer Skills: Proficiency in Microsoft Excel, and Word. Proficiency in Internet Explorer, Outlook/Exchange; Windows operating systems; and other software routinely used by NAMI Chicago.
• Valid Illinois driver’s license with daily access to vehicle.
• Must have $100,000/$300,000 auto liability insurance

Nice To Haves

• Bilingual in Spanish and English is a plus.

Responsibilities

• Builds strengths-based relationships with Class Members to support recovery, independence, and community integration.
• Uses own lived experience to provide peer support, encouragement, and hope.
• Supports Class Members in identifying goals, building community connections, and engaging in meaningful activities.
• Collaborates with co-workers to plan outings, wellness activities, and groups.
• Provides support with self-advocacy, coping skills, and accessing community resources.
• Facilitates peer support groups, recovery discussions, and peer-led trainings, sometimes outside of traditional business hours.
• Engages with Class Members in facility and community settings.
• Collaborates with program partners, providers, and state agencies to support successful and sustainable community living.
• Maintains accurate documentation and completes reports in a timely manner.
• Participates in supervision, team meetings, and ongoing peer support training and development.
• Performs other duties as assigned.

Benefits

• Company sponsored wellness activities.
• Medical, Dental, and Vision benefits.
• Company sponsored Life and AD&D Insurance and Long-Term Disability.
• 401k Retirement plan.
• Critical Illness Insurance, Hospital Indemnity, Accident Insurance, Short Term Disability Coverage.
• Generous PTO.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed