Recovery Specialist
About The Position
The Recovery Specialist will monitor all assigned program clients, develop and maintain supportive relationships, and provide general support and encouragement. This role involves providing basic administrative navigation assistance, responding to client issues professionally using de-escalation techniques, and alerting supervisors to clients in distress. Responsibilities also include assisting new clients with onboarding, managing client laundry and linens, maintaining entry/exit logs, conducting facility checks, distributing medication, completing daily reports, monitoring mealtimes, escorting clients, administering drug screenings, maintaining case notes and client files, completing data entry, and ensuring client confidentiality. The role also requires completing all assigned staff trainings.
Requirements
- Knowledge of general principles and approaches for providing services to clients experiencing housing insecurity, substance addiction, interpersonal trauma, and criminal justice involvement.
- Comfortable using Microsoft Office applications, including Word and Excel.
- Comfortable using patient health databases and completing basic data entry.
- Ability to maintain professional composure in emotional and complex situations.
- Ability to maintain organized workspace and documentation.
- Ability to communicate information and ideas in writing in a clear and concise manner.
- Ability to perform work duties with limited supervision.
- Ability to work in an environment with frequent periods of moderate to loud noise.
- Ability to stand and sit for long periods of time.
Responsibilities
- Monitor all assigned program clients.
- Develop and maintain supportive relationships with clients and provide general support and encouragement.
- Provide basic administrative navigation assistance to clients as designated in their individual service plans.
- Respond to client personal and interpersonal issues in a professional manner using approved de-escalation techniques.
- Alert relevant Program Supervisors about clients who are struggling or in distress.
- Assist new clients with move-in and program onboarding.
- Use onsite facilities to launder new client laundry and program linens.
- Maintain log of residents’ entry and exit from the facility.
- Conduct floor walk-throughs and room checks to monitor client well-being and ensure clients are following program protocols.
- Distribute client medication, monitor client self-medication, and maintain medication log.
- Complete daily shift reports and other documentation, as required.
- Monitor clients during mealtimes to ensure assigned dining schedules are observed.
- Escort clients throughout the facility, as required.
- Administer scheduled and random drug screening, as required.
- Write case notes and maintain client files and documentation.
- Complete required data entry to ensure client files are audit compliant.
- Maintain client confidentiality according to HIPAA and organization requirements.
- Complete all assigned staff trainings and courses.
- All other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
