Recovery Resource Coordinator | GRSW

Gandara Center•Holyoke, MA

7d•Onsite

About The Position

The Recovery Resource Coordinator will work within the Residential Rehabilitation Services (RRS) to meet the American Society for Addiction Medicine (ASAM) definition for Level 3.1. This role supports Members’ recovery from addiction and moderate mental health conditions while reintegrating into the community and returning to social, vocation/employment, and/or educational roles. The coordinator will identify community-based resources for referral, provide orientation and aftercare service coordination, and psycho-education services to residents transitioning to community and their family members. Additionally, the role involves creating and maintaining an alumni group.

Requirements

Associate’s Degree and/or three years’ experience with target population.
Ability to structure and organize job responsibilities with minimal supervision.
Demonstrates good math, verbal and written communication skills.
Displays excellent supervisory and delegation skills.
Must have valid driver’s license, auto insurance, ability to meet agency’s driving requirements, and ability to assume travel assignments related to work.

Nice To Haves

Bi-lingual and/or bi-cultural preferred.

Responsibilities

Maintain supportive contact with residents to continually assess their individual needs, especially during the initial period of residency and during stressful and crisis situations.
Provide advocacy/case management services whenever appropriate for each resident.
Develop strong, supportive relationships with the clients.
Develop, cultivate, and manage a positive culture and milieu.
Provide for client care and safety and crisis intervention when necessary.
Notify Program Director immediately in the event of a client crisis, suspected illegal activity, or any behavior constituting an incident in the program and handle these situations in the Director’s absence.
Interact with clients to assess needs, provide information, discuss problems, set limits, and encourage growth and development, and to monitor each client’s progress.
Provide residents with an understanding of house routines, rules, and responsibilities (including curfew routines, sleeping quarters, maintenance, and household chores, etc.).
Develop and maintain a working knowledge of local community resources and social service agencies and develop positive and sustaining working relationships with them.
Maintain updated clinical notes and reporting in accordance with established record-keeping procedures.
Participate in all case consultation meetings, staff meetings, and case conferences, as appropriate.
Provide orientation of services to prospective clients, family, and community groups.
Facilitate the Family Orientation Group, the Consumer Advisory Committee, and the Alumni Support Group, and maintain minutes thereof.
Provide recommendations for discharge planning and aftercare services.
Adhere to program and agency policies, procedures, and protocols.
Design and implement an orientation and aftercare process.
Participate in all case consultation, staff meetings, trainings, and case conferences, as appropriate.
Maintain assigned financial or other types of record keeping, and submit required reports accurately and in a timely manner.
Assist Program Director in public relations duties, including but not limited to scheduled tours and screening of incoming calls.
Attend scheduled supervisory meetings with Program Director.
Follow through on supervisory directives as provided by Program Director.
Perform other duties as assigned by the Program Director.
Participate in an on-call rotation and respond to after-hour crisis management.