Recovery Collections - Attorney Performance Specialist

Newrez LLC • Tempe, AZ

8d

About The Position

The Recovery Attorney Performance Specialist I is responsible for aggressively pursuing non-performing accounts in the legal collections inventory according to company standards. The Recovery Attorney Performance Specialist I preserve the integrity of accounts referred for legal remedies and safeguard the company’s ability to pursue litigation at any time.

Requirements

• High school diploma or equivalent, required.
• 1-2 years of related experience.
• 2+ years’ experience in the mortgage, legal, and/or collection industries.
• Ability to achieve set goals, meets deadlines, and work in a fast-paced, stressful environment.
• Credit bureau reporting knowledge and skip tracing experience.
• Knowledge of collection laws and processes related to mortgages.
• Persuasive and professional communication skills.
• Solid work ethic, high integrity, positive attitude, and strong attention to detail.
• All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Microsoft Authenticator.

Responsibilities

• Maximize collections in the Legal Inventory’s
• Utilize negotiations to positively impact collections.
• Review, verify and validate accounts prior to being sent to our Attorney Network after all collection’s efforts have been exhausted and no current payments made.
• Work with the attorneys to negotiate voluntary repayment plans and/or for subsequent placement with attorney to pursue legal remedies to obtain judgement.
• Achieve various standards and goals for servicing accounts without sacrificing quality of service, maintain adherence to FDCPA guidelines, and consistently represent the company in a professional manner.
• Manage Inbound calls for accounts in the Legal Inventory Desks
• Performs related duties as assigned by management.

Benefits

• Medical, dental, and vision insurance
• Health Savings Account with employer contribution
• 401(k) Retirement plan with employer match
• Paid Maternity Leave/Parental Bonding Leave/Caregiver Leave
• Adoption Assistance
• Tuition & Certification reimbursement
• Employee Mortgage Loan Program
• The Newrez Employee Emergency and Disaster Fund is a program to support our team members experiencing hardships
• 1 company-paid Volunteer Time Off day
• Matching Gifts Program
• Access to grants, nonprofit resources, and volunteer opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED