Recovery Coach - ICM, Homeless Services
About The Position
Eliot’s Homeless Services Division is seeking a Recovery Coach to join its Intensive Case Management (ICM) Team. The team provides outreach, case management, mental health treatment, housing assistance, and referrals for adults with substance use disorders, including people with co-occurring serious mental health diagnoses. The Recovery Coach provides street outreach, engagement activities, crisis intervention, and clinical assessment. The role works closely with team members, service providers, and local homeless service providers to connect individuals with treatment, housing, and other resources. Services are community-based and may take place on the street, in recovery settings such as ATS, in hospitals, or in clients’ homes.
Requirements
- High school diploma or GED.
- At least one year of paid or volunteer experience working with adults with mental illness and/or substance use disorders.
- Personal lived experience with substance use and recovery.
- Willingness to enroll in and attend the Recovery Coach Certification Program, or current Recovery Coach certification.
- Strong commitment to substance use recovery and a Housing First philosophy.
- Ability to establish supportive relationships with people with mental illness and/or substance use needs and respect their treatment preferences.
- Ability to provide flexible, community-based services and work as part of a team.
- Computer literacy skills.
Nice To Haves
- Bilingual fluency in a needed language; eligible candidates may receive a 6% pay increase.
Responsibilities
- Perform outreach and engagement to locate and work with clients referred through designated pathways and initiate engagement with them.
- Empower clients with mental health and substance use needs to exercise autonomy, identify choices, and develop self-advocacy skills.
- Collaborate with staff to ensure clients’ perspectives and preferences are recognized and their choices are maximized.
- Provide training and consultation to staff as needed to help them understand client perspectives.
- Guide clients through recovery and provide advocacy, support, and education during orientation and service delivery.
- Help clients identify personal approaches to recovery from mental illness and/or substance use and develop self-management plans.
- Participate in developing treatment plans and assist clients and staff in creating client-centered plans that communicate clients’ recovery goals.
- Support clients’ integration into their communities through community resources and memberships, and help reduce stigma through education.
- Support clients who have experienced social stigma in developing a sense of acceptance and affiliation.
- Meet clients in community settings, including on the street, in recovery settings, hospitals, and their homes.
Benefits
- Paid vacation, sick time, and holidays
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) with employer match
- Discounted fitness services
- Access to childcare resources
- Company-paid life and accidental death insurance
- Ongoing training
- Career advancement programs
- Tuition reimbursement
- Leadership development
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
