Recovery Coach Supervisor

High Point & SEMCOA•Hyannis, MA

10d

About The Position

The Recovery Coach Supervisor works in High Point’s Community Based Recovery Support (CBRS) program in Hyannis. CBRS provides additional community-based support to people working on recovery, including individuals transitioning back into their communities after addiction treatment or a Section 35 facility. The position combines direct client services and a minimal caseload with supervision, staff training, hiring, program administration, and quality assurance. The role requires travel, with mileage reimbursement. The pay range is $28.20–$34 per hour, based on education and experience.

Requirements

Bachelor’s degree in Human Services or a related field, or two years of human services experience in lieu of the degree.
Recovery Coach training and Recovery Coach Supervisor training.
Expertise in recovery coaching and the ability to provide performance support for recovery coaches.
Experience in staff supervision, training, performance appraisal, recruitment, hiring, and evaluation.
Excellent verbal and written communication skills, including the ability to organize ideas clearly and logically.
Basic computer and software proficiency, including the ability to learn, use, and train others on HPAO’s electronic medical records.
Ability to work cooperatively and collaboratively with others and to perform multiple tasks flexibly.
Understanding of the relationship between substance use and mental health issues and/or self-help programs.
Understanding of professional boundaries and ethics.
Familiarity with recovery communities, services, and resources.
Ability to build an effective coach-recoveree relationship.
Cross-cultural skills and experience working with culturally diverse populations.
Comply with Federal Regulations, 42 CFR Part 2, Substance Abuse Confidentiality Regulations, and HIPAA Regulations.
Certification in the HPAO-approved de-escalation program.
Participation in annual TB screening.
CPR certification.
Present as courteous and professional at all times.

Responsibilities

Provide direct client services, maintain a minimal caseload, and use assessment, treatment-planning, and case-management skills.
Work with local and community service networks in ways that support facility public relations and increase community services.
Coordinate with other departments and facilities to support quality care.
Attend assigned programmatic, organizational, and committee meetings.
Collaborate with community organizations to improve communication and service delivery.
Provide individual and group supervision to program staff and maintain supervisory notes and staff evaluations.
Facilitate Recovery Coach Academy and Ethical Consideration trainings as assigned.
Become a Recovery Coach Professional Facilitator (RCP-F) within one year of employment.
Advertise, interview, hire, and train new staff.
Manage payroll and time-off requests, and approve timesheets.
Ensure accurate staff billing and manage billing processes accordingly.
Develop and recommend performance-improvement goals and objectives for staff.
Routinely review client charts for compliance with licensing and accreditation standards.
Meet regularly with the Program Director to review program processes, quality of care, and organizational health and viability.
Comply with applicable HPAO policies and procedures.
Perform other duties as assigned by the Program Director.

Benefits

Medical insurance
Dental insurance
Vision insurance
Long- and short-term disability
Discounted auto, home, and renters insurance
403(b) retirement plan
FSA and DSA
PMLA
Employee Assistance Program
Bonuses and referral eligibility
Eligibility for free classes to become a Licensed Counselor or Recovery Coach
Education days to use toward CEUs
Free meals at select programs when available
Unmatched leave time; full-time employees can earn up to three weeks in their first year
Mileage reimbursement