About The Position

Gosnold, Inc. is a nationally accredited nonprofit providing prevention, treatment, and recovery services for mental health and substance use disorders through a comprehensive, patient-centered continuum of care. The Recovery Aide supports patients and families in the behavioral health system to enhance recovery and promote wellness. The position serves as a lead liaison among staff, communicates directly with nurses, counselors, and medication specialists on duty, and contacts the Program Director and Director of Nursing when issues arise. Experience, training, and/or education in addiction is required.

Requirements

  • High school diploma or GED.
  • Experience, training, and/or education in addiction or mental health.
  • Ability to cover multiple shifts, including weekends.
  • One to three years of customer service experience.
  • Comfort working in a high-stress, fast-paced environment.
  • Comfort speaking in front of larger groups.
  • Computer literacy and knowledge of current office applications.
  • Knowledge and understanding of sanitation, cleanliness, safety, and facility upkeep.
  • Current CPR certification or ability to become CPR certified.

Nice To Haves

  • Valid Massachusetts driver's license with no restrictions.
  • Experience with addiction and mental health.
  • Past experience facilitating groups.

Responsibilities

  • Monitor high-risk patients by supporting group participation, redirecting recovery-interfering behaviors, and encouraging engagement to reduce AMA/ACAs; report outcomes to the Program Director, Director of Nursing, and RA Supervisor by daily email.
  • Conduct specialty groups, including Under 30, Relapse Prevention (WRAP), and Young Adult Opioid Population (YAOPs), and document attendance in the electronic medical record.
  • Track and complete program evaluations and report data to the Program Director and Clinical Manager.
  • Communicate effectively with patients in a treatment setting.
  • Engage in recovery-oriented socialization and informal interactions with patients, monitor activity throughout the program, and ensure program guidelines are maintained.
  • Document observations, activities, and participation in patient records and shift logs, and assist in preparing incident reports.
  • Work closely with and support the counseling team.
  • Meet with patients individually when appropriate.
  • Uphold Gosnold's organizational values, policies, and procedures, particularly those related to appropriate boundaries.
  • Promote recovery.
  • Perform other duties as assigned.

Benefits

  • Blue Cross & Blue Shield health and dental insurance
  • Vision insurance
  • Medical and dependent care flexible spending accounts
  • Generous paid vacation, sick, and holiday time
  • 403(b) retirement savings plan with employer match
  • Personal financial management services
  • Life and supplemental life insurance
  • Critical illness and accident insurance
  • Employee Assistance Program
  • Pet insurance
  • Tuition assistance
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