Recovered Fiber Account Manager
Cascades•Rochester, NY
•Onsite
About The Position
The Recovered Fiber Account Manager is responsible for managing and growing an established portfolio of recovered fiber suppliers and recycling partners throughout the Rochester region. This role serves as the primary relationship manager for existing accounts, ensuring exceptional service, strengthening partnerships, and identifying opportunities to increase recovered fiber volume and long-term business growth.
Requirements
- Bachelor’s degree in Business, Supply Chain, Sales, Environmental Services, Recycling, or related field, or equivalent experience.
- 3+ years of experience in account management, customer relationship management, business development, sourcing, recycling, waste management, logistics, or a related field.
- Experience managing supplier or customer portfolios.
- Strong relationship-building and communication skills.
- Ability to work independently and effectively to manage a territory.
- Valid driver’s license and ability to travel within 100 miles of Rochester NY.
Nice To Haves
- Advanced proficiency with MS365 and CRM platforms is highly desirable.
Responsibilities
- Manage a portfolio of existing recovered fiber supplier and recycling accounts.
- Develop strong, long-term relationships with customers and business partners.
- Conduct regular site visits to maintain engagement, assess opportunities, and address concerns.
- Identify opportunities to increase volumes, improve quality and expand service offerings.
- Maintain a high level of customer satisfaction and retention.
- Review pricing, profitability, service agreements and supply arrangements as needed.
- Maintain accurate account information and activity records.
- Participate in regular business reviews and planning meetings.
Benefits
- Competitive Annual Salary between $62,000-$68,000 + Profit Sharing
- Monthly Vehicle Allowance to support business travel
- Career pathways that support your goals in a values driven environment where your work directly supports customer success.
- Wellness Plan Options
- Life Insurance
- Paid Time Off
- Retirement Savings Plan
- Profit Sharing
- Stock Purchase Plan
- Employee Assistance Plan
- Lifestyle Flex Benefit Allowance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
