Records Technician

Holland & Hart LLP•Denver, CO

3h•Onsite

About The Position

The Records Technician performs all standard records management functions in the Records Services Center (RSC), including responding to new physical file creation requests; completing requests for files from off-site or on-site; checking files in and out; preparing boxes for shipment to the off-site storage facility; performing audits on all physical files; assisting staff with questions; and running ad hoc reports as needed. This role is located in-person at our beautiful downtown Denver office, Monday - Friday, 8:30am - 5:00pm.

Requirements

One (1) + years of records management or archival experience required or a Master of Library and Information Science degree or equivalent required; previous experience in legal records management strongly preferred.
Experience with records management software and understanding of fundamental records management methodology.
Ability to work collaboratively in a team environment among staff and with users, demonstrating excellent customer service.
Ability to work independently with minimal supervision.
Ability to work effectively in an atmosphere of multiple projects, shifting priorities, and deadline pressures.
Must have excellent computer skills, organizational skills, time management ability, and attention to detail.

Nice To Haves

Bachelor’s or Master’s degree in Records Management, Library Science, or a related field preferred.
Certificate in Archival and Records Management preferred.

Responsibilities

Works effectively with the firm’s records management software.
Performs all records management functions in accordance with established standards, procedures and guidelines as directed by the Records & Information Manager, including file creation and routing, box and supply management, daily pickup/delivery operations, vendor coordination for shredding and offsite storage services, and quality control audits to ensure compliance and proper organization.
Interfaces with firm staff and users in a professional manner and responds to requests for active files, inactive files, and other records management questions in a timely fashion to meet customer service objectives.
Effectively communicates with secretaries, paralegals, and offsite storage vendor to ensure customer service objectives and quality expectations are met in a timely manner.
Performs other RSC special tasks and projects as directed by the Manager.
Other duties as needed to drive to the vision, fulfil the mission and abide by the values of the organization.