Medical Records Technician

Planned Systems International•Conroe, TX

11h•Onsite

About The Position

Cognito LLC, a Planned Systems International (PSI) joint venture, is seeking a PRN Medical Records Technician to support the ICE Health Services Corps (IHSC) at the Montgomery Processing Center in Conroe, TX. As a civilian contractor working for Cognito, you will utilize your abilities as a Medical Records Technician to provide the safe delivery of high-quality health care to those in ICE custody. The ICE Health Services Corps (IHSC) exists within the organizational structure of the United States Immigration and Customs Enforcement (ICE), Enforcement and Removal Operations (ERO) under the supervision of the Department of Homeland Security (DHS). The United States Public Health Service (USPHS) Commissioned Corps Officers, civil service staff and contractors comprise the healthcare professionals working together to provide quality healthcare services. IHSC serves as the medical experts for ICE for detainee health care. Cognito is a Mentor-Protégé Joint Venture between QuarterLine Consulting Services and Resolution Think. Cognito is completely committed to providing high-quality service to our customers and to delivering world-class healthcare.

Requirements

High School Diploma or GED equivalent
Maintains Heartsaver CPR AED certification through the American Heart Association
Minimum 1 year of experience in a healthcare setting as a Medical Record Technician, Unit Clerk, Medical Record Clerk, or similar position where the processing of electronic medical/health records was part of the daily responsibilities.
Minimum 1 year of direct experience with proficiency in Microsoft Office programs, specifically MS Word, Excel, Outlook, and SharePoint
Ability to pass background check and drug screen.
Current physical and immunizations.
Knowledge of the basic principles of standard electronic medical record procedures, methods, and requirements to perform a full range of routine medical records management.
Knowledge of the procedures, rules, operations, sequence of steps, documentation requirements, time requirements, functions, and workflow to process electronic medical records, to review records for accuracy and completeness, and to keep track of processing deadlines.
Knowledge of medical terminology.
Ability to manage high volume of medical records daily to include intake, discharge, and requests for records from outside sources.
Receives and processes requests for information in accordance with the Fair Information Practice Principles and Privacy Act.
Ability to recognize documentation inconsistencies and take appropriate action to resolve.
Ability to maintain an electronic medical record system and ensure compliance with all regulatory agencies that provide governance and guidance on handling medical records in an appropriate manner.
Ability to work in a multi-cultural and multi-lingual environment.
Ability to work approximately 90% of time using computers, scanners, and printers.
Ability to utilize telephonic interpreter/translation services to complete assigned duties if not fluent in a language the patient understands.
Ability to adapt to sudden changes in schedules and flexibility in work requirements.
Ability to communicate proficiently in English (verbal and written) in order to develop positive rapport with patients, co-workers and other stakeholders.
Ability to establish and maintain positive working relationships in a multidisciplinary environment.
Ability to navigate in an electronic work environment including electronic health records, web-based trainings, and communications.
Knowledge of, and functional proficiency in common Microsoft Office programs, specifically Microsoft Word, Excel, Outlook, and SharePoint.
Knowledge of regulations (HIPAA/Privacy Act) regarding the confidentiality of patient medical records and information as well as Personally Identifiable Information (PII).

Responsibilities

Receiving, scanning, verifying, and filing medical documentation ensuring complete medical records are provided when required.
Performing daily checks within the eHR and addressing any outstanding items with the appropriate staff member.
Scheduling appointments as requested, performing data entry and running of data reports from the system.
Maintaining confidentiality and security of the eHR.
Preparing, updating, and maintaining a medical record for each patient ensuring accuracy of information.
Maintaining appointment system for patients and clinical staff where applicable.
Tracking compliance with internally scheduled patient appointments, making timely reminder notices to IHSC staff prior to each appointment where applicable.
Filing/scanning laboratory, radiology, and other reports in appropriate sections of the electronic medical record within prescribed timeline.
Routing clinical reports to appropriate clinic staff within prescribed timeline.
Archiving clinical information from the medical record within prescribed timeline in accordance with established IHSC policy and procedures.
Reviewing all documentation for completeness and routing incomplete documents to the appropriate provider for correction prior to placing/scanning in the medical records.
Using multiple systems to process a variety of narrative and tabular material (e.g., correspondence, tabular data, reports, etc.) to prepare, update, and maintain a medical record and provide required and requested information to appropriate medical personnel.
Performing record keeping functions in accordance with program policies and position.
Maintaining a high level of proficiency and ease of use utilizing electronic health records.
Completing and passing Medical Records Technician competencies initially and annually.
Completing all initial, annual and ad hoc training as required/assigned.
Serving as a team member for analyzing established protocol practices and identifying areas for improvement.
Maintaining patient confidentiality, and confidentiality of medical records in compliance with the Privacy Act and HIPAA regulations in all work activities.
Adhering to and maintaining awareness of; IHSC Policies, Procedures, Directives, Operational Memoranda and accreditation standards as prescribed by ICE/IHSC.
Adhering to and participating in: IHSC’s Safety, Prevention, Infection and Control, Quality Improvement, Patient Education and other programs and collateral duties as appropriate to position.
Attending and participating in general/medical staff meetings.