Records Specialist

Abilene Christian University • Dallas, TX

4d • Onsite

About The Position

Serve as administrative support to records functions and provide support to the Enrollment Advising team. Responsible for processing student applications and maintenance of student records while ensuring compliance with the Family Educational Rights and Privacy Act (FERPA). Serve as Transcript Evaluator for Collaborative Governance and Integrated Operations (CGIO) programs on Dallas Campus. This position requires the employee to be a professing Christian and to be willing to support the Christian mission of ACU.

Requirements

• Knowledge of Microsoft Office Suite and enrollment management systems (i.e. Banner, Salesforce, DegreeWorks etc.).
• Demonstrable experience from successfully working in a team environment.
• Excellent organizational skills and ability to multi-task effectively.
• Excellent analytical, problem solving, interpersonal, customer service, attention to detail and communication skills are essential.
• Ability to handle complex and confidential information with discretion.
• Bachelor’s degree from a regionally accredited institution.
• Two years administrative experience required.

Nice To Haves

• Some evening and weekend hours may be required.
• Experience in a university student records, registrar, or admissions office preferred.
• Collaborative nature.
• Exceptional communication skills, both verbal and written ability to communicate with a diverse academic community.
• Desire for meaningful work and mission orientation.

Responsibilities

• Transcript Evaluation Management
• Quality Assurance check on all assigned CGIO applications
• Student record support
• Process pre-evaluations for incoming students into CGIO division
• Manages communication with CGIO program directors regarding transcript evaluations.
• Liaison with Abilene Registrar’s office in regards to transfer credits.
• Communicate with advising team on incoming students who will need leveling courses
• Manage final applications with feedback from CGIO program directors in Salesforce
• Ensure student applications are processed through main student record system (banner/Workday)
• Processes documentation for record changes such as phone number, address, name changes.
• Processes other documentation as needed for the permanent student record.

Benefits

• Background checks are conducted on all candidates for employment in security sensitive positions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level