RECORDS SPECIALIST (WT: MOTORIST SERVICES SPECIALIST) - 76002413

State of Florida•Tallahassee, FL

5d•Onsite

About The Position

The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) provides highway safety and security through excellence in service, education, and enforcement. With a workforce of approximately 4,500 employees throughout the state, the Department is leading the way to A Safer Florida through the efficient and professional execution of its core mission: the issuance of driver licenses, vehicle tags and titles, and operation of the Florida Highway Patrol. Under the general supervision of the Manufactured Housing Section (MHS) Field Office Supervisor, the Motorist Services Specialist will provide operational and clerical support to the MHS office of the Bureau of Dealer Services. The Motorist Services Specialist is responsible for providing information and specified services to the public, manufactured/mobile home manufacturers and mobile home dealers; collecting work data from field staff; compiling and maintaining all required reports and records and undertaking all activities necessary to maintain office operations in the areas of supplies, routine record keeping and clerical assistance.

Requirements

Knowledge of Microsoft Outlook, Word, Excel
Skill in communicating effectively, verbally and in writing
Skill in planning, organizing and coordinating work assignments
Skill in basic mathematics
Skill in typing
Ability to utilize problem solving and decision-making techniques
Ability to apply and interpret applicable rules, regulations, program policies and procedures
Ability to gather, compile and organize information
Ability to review and evaluate information for accuracy and compliance with regulatory requirements, policies and procedures
Ability to prepare correspondence and reports
Ability to prioritize tasks, multi-task, and perform assigned duties without direct supervision
Ability to operate general office equipment to include; phone, computer, copier, fax machine and scanner

Nice To Haves

Providing customer service in an office environment
Experience using Microsoft Word and Excel

Responsibilities

Provide operational and clerical support to the MHS office of the Bureau of Dealer Services.
Provide information and specified services to the public, manufactured/mobile home manufacturers and mobile home dealers.
Collect work data from field staff.
Compile and maintain all required reports and records.
Undertake all activities necessary to maintain office operations in the areas of supplies, routine record keeping and clerical assistance.