Records Specialist

Verified Credentials•,

4d•Onsite

About The Position

The Records Specialist is responsible for processing and reporting public record search results with accuracy, timeliness, and attention to detail. This role involves collaboration with internal teams, researchers, and courthouse staff to ensure efficient completion of research tasks. The specialist will also support record operations by resolving data inconsistencies, maintaining compliance, and assisting with departmental projects as needed.

Requirements

Demonstrate strong attention to detail when reviewing and entering information.
Prioritize tasks effectively and manage workload amid shifting demands or time-sensitive situations.
Communicate professionally in both written and verbal formats when interacting with team members, researchers, and court personnel.
Resolve discrepancies in search results using sound judgment and follow-through.
Work independently and as part of a team to meet processing deadlines.
Navigate Microsoft Office applications and internal platforms to input, track, and manage case data accurately.
High school diploma or GED equivalent
Minimum of 1 year of experience in data entry, clerical work, public records processing, or a related operational support role.
Familiarity with standard PC operations and business communication tools is required.
Reliable transportation to travel to the courthouse as needed. Use of a personal vehicle is required.

Nice To Haves

Experience working with public record data is preferred.

Responsibilities

Process and report search results accurately in accordance with internal procedures and quality standards.
Travel as needed to the assigned Minnesota courthouses to access public records via Public Access Terminals or other designated methods.
Communicate with researchers, courthouses, and internal stakeholders to coordinate the timely completion of public record research.
Review and interpret varying formats of research results to ensure accurate data entry and reporting.
Update records and resolve inconsistencies or incomplete results through follow-up and investigation.
Provide support to other operational departments as assigned by the Records Supervisor or team lead.
Assist with departmental projects and special assignments as business needs arise.
Promote a shared sense of purpose and teamwork through transparent communication strategies.
Meet individual goals and key performance indicators (KPIs) established by the Records Supervisor.
Provide regular updates to the team lead regarding progress, challenges, and operational needs.
Stay informed of current policies and procedures.
Continued professional development through ongoing training and education.
Other duties as assigned.