Records Specialist

Goldenwest•Ogden, UT
•Onsite

About The Position

Goldenwest Credit Union is hiring a Records Specialist to assist with searching and investigating information contained in loan files. The role works with loan officers to image documents accurately, researches and resolves imaging problems or discrepancies, images completed exceptions to member files, and records actions pertaining to credit union loan files. The specialist is expected to comply with applicable regulations and participate in continuing education related to credit union career development. The position is based in South Ogden, Utah, and is full-time at 40 hours per week, Monday through Friday, 8:00 AM–5:00 PM. The listed pay is $20.25 per hour, based on experience and performance, plus bonus and incentives.

Requirements

  • High school diploma required.
  • Strong ability to think critically and solve problems.
  • Timely and meticulous attention to verbal and written communication.
  • Devotion to earning and maintaining member trust.
  • Attentiveness to professionalism in appearance and action.
  • Energetic, friendly, and positive attitude.

Nice To Haves

  • Prior credit union experience is preferred.

Responsibilities

  • Cultivate and effectively manage long-term, trusting relationships.
  • Work with loan officers to image documents accurately.
  • Research information and resolve problems, errors, or discrepancies in imaging.
  • Image completed exceptions to member files.
  • Accurately record all actions pertaining to credit union loan files.
  • Comply with all regulations as required by law.
  • Actively participate in continuing education related to credit union career development.

Benefits

  • Medical insurance; the employer pays 100% of the deductible.
  • Dental insurance; the employer pays 100% of the premium.
  • Paid time off, with 34 days off stated.
  • Tuition reimbursement up to the IRS maximum.
  • Retirement pension paid 100% by the employer.
  • 401(k) matching.
  • Annual bonus and incentive and commission structure.
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