Records Manager

UNC-Chapel Hill • Chapel Hill, NC

2d • Onsite

About The Position

The Records Manager in the Office of Undergraduate Admissions will focus on preparing, verifying, and managing electronic and paper records for prospective students, applying students, and enrolling students. This position provides the essential materials and data that help inform admissions decisions for the University. Records Managers must master two software systems, Slate and ConnectCarolina, in order to accept and process student records – nearly 80,000 records each year – and to ensure accuracy and data integrity across those student records. This position works closely with student applicants to gather, sort, and assign thousands of documents in order to assemble students’ applications to the University. Faced with large numbers of applications and a narrow window in which students may apply, this position works to develop, evaluate, and implement mechanisms and recommended best practices for other staff members to optimize application management. The position also includes one-on-one communication with applicants in which the Records Manager must provide great care that enables students to successfully complete their applications. This position also collaborates with other staff members across the office to make educated, real-time decisions about ways in which we can continually improve and enhance our application management process. Records Managers are responsible for documenting and communicating policy updates to other staff members. This position is responsible for performing other administrative duties as assigned.

Requirements

• Proficiency in Slate and ConnectCarolina software systems.
• Ability to manage large volumes of electronic and paper records.
• Strong attention to detail and commitment to data integrity.
• Excellent communication and interpersonal skills for one-on-one applicant interaction.
• Ability to collaborate effectively with team members.
• Skills in developing, evaluating, and implementing processes.
• Experience in documenting and communicating policy updates.

Responsibilities

• Prepare, verify, and manage electronic and paper records for prospective, applying, and enrolling students.
• Master and utilize Slate and ConnectCarolina software systems to process student records.
• Ensure accuracy and data integrity across student records.
• Gather, sort, and assign documents to assemble student applications.
• Develop, evaluate, and implement mechanisms and best practices for optimizing application management.
• Provide one-on-one communication with applicants to assist them in completing their applications.
• Collaborate with other staff members to improve and enhance the application management process.
• Document and communicate policy updates to other staff members.
• Perform other administrative duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed