Records Management Supervisor

Assistance Plus • Benton, ME

3d • $49,920 - $54,080 • Onsite

About The Position

The Records Management Supervisor is responsible for overseeing the organization, maintenance, integrity, and accessibility of agency records across all programs. This role ensures that records are managed in accordance with applicable state (e.g., MaineCare) and federal requirements, as well as internal policies and best practices. The Supervisor provides day-to-day oversight of records management operations, including supervision of records staff, coordination of record retention and storage processes, and support for documentation standards across services such as Behavioral Health, IDD, and related programs. The position plays a key role in promoting accurate, timely, and complete documentation to support service delivery, billing integrity, and audit readiness. This role also monitors changes in regulatory and payer requirements, helping to translate updates into practical processes, forms, and documentation expectations for staff. The Records Management Supervisor collaborates closely with leadership, the Compliance Officer, and Information Technology teams to ensure consistent documentation practices, secure handling of sensitive information, and alignment with organizational goals.

Requirements

• Proof of vehicle insurance at $50K/$100K and a valid Maine driver’s license are required.
• High school diploma or equivalent is required.
• Must be 18 years of age or older.
• Advanced skill level with Microsoft Office Word and Excel.
• Minimum of five years of experience/knowledge of regulatory compliance is required.
• Ability to maintain confidentiality.
• High level of attention to detail.

Nice To Haves

• Associate's Degree preferred.

Responsibilities

• Overseeing the organization, maintenance, integrity, and accessibility of agency records across all programs.
• Ensuring records are managed in accordance with applicable state and federal requirements, as well as internal policies and best practices.
• Providing day-to-day oversight of records management operations.
• Supervising records staff.
• Coordinating record retention and storage processes.
• Supporting documentation standards across services such as Behavioral Health, IDD, and related programs.
• Promoting accurate, timely, and complete documentation to support service delivery, billing integrity, and audit readiness.
• Monitoring changes in regulatory and payer requirements and translating updates into practical processes, forms, and documentation expectations for staff.
• Collaborating with leadership, the Compliance Officer, and Information Technology teams to ensure consistent documentation practices, secure handling of sensitive information, and alignment with organizational goals.

Benefits

• Generous Earned Benefit Time
• Working in a team-oriented environment
• 12 paid holidays per year
• Agency-paid life insurance in the amount of your annual salary with a max of $50K
• Agency-paid Short-Term Disability
• Medical, dental, and voluntary insurances
• 401K Retirement Plan
• Employee Assistance Program (EAP)
• Assistance Plus

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED