Records Management Specialist

TFE, Inc.•Carlsbad, NM

just now•Onsite

About The Position

TFE, Inc. is seeking a Records Management Specialist for their records storage facility in Carlsbad, New Mexico. Founded in 1989, TFE, Inc. provides professional, technical, and administrative personnel and services to the U.S. nuclear energy complex and other commercial ventures. The company values its employees and offers competitive pay, generous PTO, paid holidays, and a top-notch employee assistance program, along with an excellent 401k plan, medical, dental, vision, short-term and long-term disability, life insurance, and other ancillary benefits. The Records Management Specialist will support assigned customers/contracts by processing incoming commercial and federal records, ensuring legibility and completeness, performing quality control on scanned records, and packaging records for electronic transfer. The role requires a keen eye for detail, adherence to organizational procedures, and familiarity with records management concepts, practices, and procedures, performing complicated tasks with minimum supervision.

Requirements

High school diploma or equivalent
Minimum 3 years of experience in the records management field or in a related area is required
Experience working with document imaging systems, records inventory databases, or data entry workflows required
Must exhibit strong communications skills
Experience with records and/or scanning
Must possess excellent organizational, clerical, and time-management skills
Must be proficient in Microsoft Office and basic computer systems
Must be capable of working independently and managing assigned tasks without constant supervision
Must demonstrate ability to troubleshoot basic technical issues or research solutions independently
Valid driver’s license required for records pickup and delivery duties
Must demonstrate a high regard for professionalism and customer service
Must be able to lift up to 50 lbs.
Must be able to demonstrate the ability to multi-task
Must be comfortable climbing warehouse style Rolling Ladders
US Citizenship required
Drug Screen
Physical Assessment (if applicable)
Background Check (Criminal, Civil, Educational, Previous Employment, MVR, etc.)

Responsibilities

Performs reviewing, sorting, indexing, prepping, scanning, quality control, packaging, digital conversion, and other processing of documents received in a confidential, timely, and efficient manner
Reviews subject matter of documents to ensure accurate indexing, sorting, and digitizing of records with a focus on end-user retrievability
Prepares records for imaging, including but not limited to: removing bindings, staples, and bent corners, capturing color and grayscale as appropriate, capturing pencil, sticky notes, and various sized pages according to established standards
Scans documents using high speed scanning equipment and software to commit high-quality like-for-like images to their corresponding batches for review and digital delivery
Reviews digital indexes of documents and captured images to ensure accuracy and conformance to accepted quality standards
Works independently following detailed standard operating procedures with minimal supervision
Troubleshoots routine technical or workflow issues using available documentation or independent research
Supports records center operations including filing, retrieval, shelving, labeling, and maintaining inventory records in tracking systems
Supports customer service requests, including responding to email inquiries and preparing records for delivery or pickup
Performs pickup and delivery of records or materials between facilities or customer locations as needed
Performs each and every task with a safety-first focus, ensuring that safety is our priority at every step in our process
Performs other relevant duties as necessary to meet project goals
Lifting and moving containers (up to 50 pounds)
Operate carts, U-boats, and pallet jacks with material
Climbing warehouse style rolling ladders and working within records storage shelving