Records Management Specialist

RoundPoint Mortgage Servicing • Fort Mill, SC

1d • Onsite

About The Position

The Records Management Specialist is responsible for lien release activities; intake of collateral files and documents; pulling and tracking trailing documents; ordering documents from and submitting documents to offsite storage; scanning collateral documents; and returning files to the custodian. The role supports document processing and records management for mortgage servicing operations, including work for specified subservicing clients.

Requirements

• Intermediate computer skills, including Microsoft Office products.
• Working knowledge of Microsoft Excel.
• Strong oral and written communication skills.
• Problem-solving skills, including identifying issues and concerns and participating in solutions.
• Ability to maintain confidentiality.
• Strong organizational skills, with attention to detail and accuracy.
• Ability to work in a team environment.
• Ability to work under strict deadlines and meet or exceed goals.
• Ability to understand and prioritize tasks according to urgency.
• High school diploma or GED equivalent.

Nice To Haves

• One to two or more years of mortgage servicing experience.
• Knowledge of mortgage-related documents.
• Experience or knowledge of the MSP loan servicing system.

Responsibilities

• Assist with the lien release process, including monitoring the lien release inbox, clearing chain of titles, resolving lien release issues, and working lien release tasks and reports.
• Prepare lien release documents for specified subservicing clients and ensure timely county recordation.
• Ensure paid-in-full loan documents are processed in accordance with state requirements.
• Read incoming documents to determine how they should be classified and where they should be shipped or filed.
• Prepare and scan documents into the imaging repository system.
• File documents in appropriate locations and create accurate manifests.
• Track all original documentation in appropriate trackers.
• Redact documents when required for audit.
• Request documentation from and submit documentation to offsite storage.
• Return original documentation to the appropriate document custodian upon request.
• Prepare and ship necessary documents to the document custodian.
• Process post-closing documents by creating manifests, preparing documents according to agency requirements, and shipping them to appropriate document custodians.
• Assist with production and other projects as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED