Records Management Specialist

WiseLex BPO•Detroit, MI

4d•Onsite

About The Position

WiseLex BPO is seeking a detail-oriented Records Management Specialist to join its client’s Information Governance team at an established law firm. The role supports attorneys, legal teams, and administrative staff in managing physical files and information systems in accordance with established records protocols. The specialist contributes to the accuracy, security, and accessibility of legal records while collaborating with an experienced governance team to develop expertise in legal records and information management.

Requirements

Bachelor’s degree or relevant experience in an office, legal, administrative, or records-related setting.
Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint.
Excellent organization, attention to detail, and customer service skills.
Ability to work independently and collaboratively with attorneys and multi-office teams.
Strong communication skills and comfort supporting different office locations.

Nice To Haves

Records, information management, or legal document experience is advantageous.

Responsibilities

Maintain accurate on-site file, container, barcode, and storage records.
Update records management software and respond to attorney and staff requests in a timely manner.
Move, review, categorize, index, and document physical client files.
Support records retention, disposal, and destruction processes in compliance with policy.
Prepare records activity reports and metrics to inform stakeholders.
Train office staff on records and data procedures; partner with Information Governance leaders to improve workflows.
Assist with audits and compliance reviews related to records management.