Records Management Clerk (Public Health)

Arapahoe County•Centennial, CO

1d•$24 - $36•Onsite

About The Position

The Arapahoe County government serves its communities in ways both obvious and obscure. As the beating heart of local and regional government, we’re here for our neighbors on their best days—and their worst. We share our residents’ goals of preserving our quality of life and strive to be the place we’re proud to call home. Records Management Clerk is an entry-level position responsible for performing administrative and customer assistance duties including forms processing, data entry, cash balancing, and record keeping related to the registration and issuance of birth and death records and the issuance of burial permits within the County. Clerk also performs courier delivery of death certificates to funeral homes using County vehicle.

Requirements

Communicates clearly and concisely, verbally and in writing.
Maintains active working knowledge of CDPHE regulations related to vital statistics, current office practices procedures, and customer service skills.
Accountability
Accessibility
Inclusivity
Integrity
High School Diploma or equivalent
1+ year experience in general office or customer service
Any equivalent combination of education and work experience that satisfy the requirements of the job will be considered.
Must successfully pass pre-employment testing which includes an acceptable motor vehicle record (MVR) and background check.
Certification as a Deputy Registrar through the Colorado Department of Public Health and Environment (CDPHE).
Thorough understanding of State Vital Records Office regulations.
Complete 8 hours annual training through CDPHE.

Nice To Haves

Bi-lingual Spanish strongly preferred

Responsibilities

Performs all duties and activities related to the registration and issuance of birth and death certificates and disposition permits pursuant to laws, regulations, and standards set by the State Registrar.
Examines certificates for accuracy and completeness and makes corrections or resolves discrepancies.
Responds to requests for birth and death certificates and disposition permits via the Internet, telephone, mail, fax and in person.
Issues certified copies of birth records; accesses on-line CDPHE vital statistics records; reviews and verifies legal identification and proof of relationship or tangible interest documents of requestor, and communicates complete and accurate information on ID and eligibility requirements.
Issues permits to mortuaries for disposition (burial, cremation, etc.).
Assures appropriate fees are collected, receipts issued, and daily reports are run and reconciled as appropriate, and maintains balanced cash drawer.
Performs routine clerical duties related to the issuance and processing of certificates and permits such as answering phones, typing, searching files, filing, data entry, and record keeping.
Follows all security protocols for the proper handling and storage of confidential documents set by the State Registrar.
Maintains statistical records of transactions.
Delivers death certificates to funeral homes in metro area.
Responds, as required, to support public health emergencies, incidents, and events. Employee participates in all exercises and drills on emergency preparedness and response, as required. Completes trainings identified as appropriate for this level employee and initiates corrective actions and responses pursuant to Federal, State, and Local laws, statutes, and regulations.