Records Coordinator and Assistant

Smile Doctors•Corpus Christi, TX

About The Position

CC Braces is seeking a Records Coordinator to train with the current records coordinator. This full-time clinic position welcomes new patients, obtains orthodontic records, and helps maintain an on-time patient workflow. The coordinator gives direction on following the schedule or seeing the next available patient and may cross-train to support multiple clinic roles. The role requires an RDA license from the TSBDE and the ability to take 3D, panoramic, and Ceph X-rays and trace for the orthodontist. The position follows a Monday-through-Thursday schedule, with some Fridays. CC Braces describes its culture as people-first, fun, and encouraging, with a focus on supporting employees’ talents and career development.

Requirements

  • RDA license from the Texas State Board of Dental Examiners (TSBDE).
  • Ability to take 3D and panoramic X-rays and Ceph X-rays, and to trace for the orthodontist.
  • High school diploma or equivalent.
  • Dependable attendance record.
  • Ability to establish and maintain good working relationships with patients and coworkers.
  • Ability to communicate effectively verbally and in writing.
  • Ability to listen to and understand information verbally and in writing.

Nice To Haves

  • Previous orthodontic clinical experience preferred.
  • Bilingual ability is a plus, but not required.

Responsibilities

  • Welcome new patients and obtain orthodontic records.
  • Greet new patients and family members and familiarize them with the clinic layout.
  • Capture X-rays, photographs, and intraoral scans.
  • Relay new-patient information to treatment coordinators and doctors.
  • Coordinate requests for clinical progress and debond records.
  • Manage patient treatment flow and scheduling, including directing patients according to the schedule or to the next available appointment.
  • Maintain dependable attendance and collaborate with front administrative team members.
  • Submit lab prescriptions for Align and DibsAI; take impressions for expanders and PH1 IDB trays and modified retainers.
  • Maintain strict compliance with state, federal, and other radiation regulations.
  • Perform after-care communication.
  • Clean, sterilize, and prepare equipment as needed.
  • Cross-train to support multiple clinic roles as needed.

Benefits

  • Competitive salary.
  • People-first, supportive team culture and an encouraging work environment.
  • Opportunities to develop talents and abilities and build career success.
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