Part-time Records Clerk

San Juan CollegeFarmington, NM
Onsite

About The Position

This position performs clerical, document scanning, document indexing, and electronic document management duties in support of the institution's electronic document imaging and management processes. The work consists of electronic document management using the institution's document management system. The work also consists of customer service provided via email and telephone. The purpose of this position is to provide electronic document management support for student records and other offices, as needed. Successful performance contributes to the efficiency and effectiveness of institutional operations.

Requirements

  • Ability to read, write and perform mathematical calculations at a level commonly associated with the completion of high school or equivalent.
  • Sufficient experience to understand the basic principles relevant to the major duties of the position, usually associated with the completion of an apprenticeship/ internship or having had a similar position for one to two years.
  • Knowledge of modern office practices and procedures.
  • Knowledge of college and department policies and procedures.
  • Knowledge of computers and job-related software programs.
  • Skill in prioritizing and organizing work.
  • Skill in the use of such office equipment as a computer, scanner, fax machine, and copier.
  • Skill in oral and written communication.

Responsibilities

  • Provides customer services; answers telephone and greet visitors; provides information and assistance; refers to appropriate personnel; takes messages and makes appointments.
  • Understands, explains, and follows the Family Educational Rights and Privacy Act (FERPA), related to student records.
  • Sorts and files completed paper documents in preparation for scanning; scans and indexes documents.
  • Focused support on student records during peak registration periods with focus shifting to other departments (Advising, Business Office, Financial Aid, etc.) during non-peak periods, time permitting.
  • Performs related duties.
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