Records Assistant III (Multiple Positions Available)

Marshall UniversityHuntington, WV

About The Position

Responsible for duties in the Office of the Registrar including student registration, course schedule entry, grade changes, Bulk Banner updates. Review tentative and final graduation lists for undergraduate, graduate and doctoral students, award degrees. Performing the registration and course entry process to ensure that requests are filled in a timely manner, and any issues or complaints from the registration process are resolved quickly and efficiently. Maintain the workload to complete all work in a timely manner. Provide excellent customer service to students, faculty, staff and alumni with general questions regarding the registration/schedule entry process. Maintain academic history by digitizing registration through Banner Document Management. Assist with third-party reporting. Work with processes as needed, student registration, and TAA time sheet verification. Work with other office duties as required. These include, but are not limited to, assisting with graduation ceremonies, countdown to commencement, midterm grade processing, end of term grade processing, orientation, and other special projects.

Requirements

  • Experience with student registration
  • Experience with course schedule entry
  • Experience with grade changes
  • Experience with Bulk Banner updates
  • Experience reviewing graduation lists
  • Experience awarding degrees
  • Ability to ensure requests are filled in a timely manner
  • Ability to resolve issues or complaints quickly and efficiently
  • Ability to maintain workload to complete all work in a timely manner
  • Excellent customer service skills
  • Experience with Banner Document Management
  • Experience with third-party reporting
  • Experience with TAA time sheet verification

Nice To Haves

  • Assisting with graduation ceremonies
  • Countdown to commencement
  • Midterm grade processing
  • End of term grade processing
  • Orientation
  • Other special projects

Responsibilities

  • Student registration
  • Course schedule entry
  • Grade changes
  • Bulk Banner updates
  • Review tentative and final graduation lists for undergraduate, graduate and doctoral students, and award degrees
  • Perform registration and course entry processes
  • Resolve issues or complaints from the registration process
  • Maintain workload to complete all work in a timely manner
  • Provide excellent customer service to students, faculty, staff and alumni with general questions regarding the registration/schedule entry process
  • Maintain academic history by digitizing registration through Banner Document Management
  • Assist with third-party reporting
  • Work with student registration processes
  • TAA time sheet verification
  • Assist with graduation ceremonies
  • Assist with countdown to commencement
  • Assist with midterm grade processing
  • Assist with end of term grade processing
  • Assist with orientation
  • Assist with other special projects
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