Product Management [Multiple Positions Available]

JPMorgan Chase & Co.Jersey City, NJ
$186,056 - $201,000Onsite

About The Position

This role involves driving the strategy, execution, and go-to-market planning for digital product initiatives, with a specific focus on capital markets workflows. The Product Manager will define the product vision, roadmap, and features by leveraging user research, business objectives, and market trends. Key responsibilities include gathering user insights, mapping user journeys, and conducting market analysis to shape strategic direction and identify new product features. The role requires close collaboration with internal and external cross-functional teams to develop scalable solutions for global markets. The Product Manager will oversee the entire product development lifecycle, from concept to launch, working with design, engineering, and data teams to ensure clear documentation, timely delivery, and high-quality standards. This includes identifying dependencies and integration points for a seamless user experience. The role also emphasizes incorporating analytics and AI capabilities into product solutions to increase user value and using data-driven insights for decision-making and continuous improvement. Product metrics such as delivery timelines, cost efficiency, quality benchmarks, and user adoption will be analyzed and evaluated. The Product Manager will define OKRs, KPIs, and reporting strategies to measure outcomes and demonstrate impact within the debt capital markets sector. Maintaining product compliance with regulatory, legal, and risk requirements through coordination with relevant teams is also a critical aspect of this position.

Requirements

  • Bachelor's degree in Decision Science, Business Administration, Project Management, or related field of study.
  • 3 years of experience in the job offered or as Product Management, Product Manager, Project Management Specialist, or related occupation.
  • Managing the product development lifecycle from conception to launch, including discovery, ideation, strategic development, requirements definition, testing, and adoption within regulated financial services organizations.
  • Conducting market analysis to identify industry trends, assess the competitive landscape, and identify strategic opportunities.
  • Running research studies to test hypotheses and understand user needs.
  • Performing data and financial analysis using Excel, Tableau, and Heap for statistical modeling, forecasting, impact assessment, and visualization of adoption metrics, usage patterns, and engagement trends.
  • Creating and maintaining stakeholder documentation using Microsoft PowerPoint, Word, and Confluence for executive presentations, cross-functional alignment, and regulatory reporting.
  • Managing Agile development workflows using sprint planning, backlog refinement, and engineering ticket tracking in JIRA and Scrum.
  • Managing cross-functional project progress using Monday.com to track dependencies and milestones.
  • Reviewing and contributing to wireframes, mockups, and user flows using Figma.
  • Applying design thinking methodologies including user journey mapping, empathy mapping, persona development, affinity mapping, whiteboarding, storytelling, usability testing, A/B testing, heuristic evaluations, rapid prototyping, and experimentation.
  • Two (2) years of experience leading digital platform modernization efforts, including infrastructure upgrades, system integrations, and migration of legacy workflows to scalable digital tools.
  • One (1) year of experience integrating third-party APIs and tools including external vendors such as Qualtrics or Medallia and marketing automation platforms including cloud infrastructure services using AWS, AWS API Gateway, and Snowflake.
  • One (1) year of experience automating workflows and enabling secure data exchange using internal enterprise APIs to improve operational efficiency.
  • Any amount of experience informing product strategy and identifying opportunities for digital banking products.
  • Any amount of experience integrating AI and machine learning capabilities such as prompt engineering, predictive analytics, and intelligent recommendations into digital products to automate workflows, enable problem-solving, generate insights, and enhance self-service user experiences.
  • Any amount of experience designing and implementing usage tracking and telemetry strategies to capture behavioral insights and support product governance.
  • Any amount of experience delivering and managing mobile applications for internal enterprise use by defining functional requirements, coordinating cross-functional teams, overseeing QA and mobile optimization, and enabling access to workplace tools and systems.

Responsibilities

  • Drive strategy, execution, and go-to-market planning for digital product initiatives with a focus on capital markets workflows.
  • Define product vision, roadmap, and features based on user research, business goals, and market trends.
  • Collect user insights, journey mapping, and market analysis to inform strategic direction and identify potential product features.
  • Collaborate with cross-functional internal and external teams to build scalable solutions across global regions.
  • Drive product development from concept to launch with design, engineering, and data teams, establishing clear documentation, delivering on timelines, and upholding quality standards.
  • Identify dependencies and integration points to enable a seamless platform experience for users.
  • Incorporate analytics and AI capabilities into product solutions to enhance user value.
  • Leverage data driven insights to guide decisions and drive continuous improvement.
  • Analyze and evaluate product metrics including delivery timelines, cost efficiency, quality benchmarks, and user adoption.
  • Define OKRs, KPIs, and reporting strategies to measure outcomes and demonstrate impact across the debt capital markets space.
  • Maintain product compliance with regulatory, legal, and risk requirements through coordination with compliance, legal, and controls teams.

Benefits

  • Comprehensive health care coverage
  • On-site health and wellness centers
  • Retirement savings plan
  • Backup childcare
  • Tuition reimbursement
  • Mental health support
  • Financial coaching
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