Records Analyst

Ontario Securities Commission • Toronto, ON

1d

About The Position

The Ontario Securities Commission (OSC) is seeking a Records Analyst to support the Records and Data Governance unit. This role is crucial for providing information services to internal OSC employees and the public. The Records Analyst will support the lifecycle management of OSC information assets, ensuring compliance with legal and regulatory record-keeping obligations, Ontario Government policies, and data directives. The Information Services and Digital Solutions (ISDS) division is responsible for product management, architectural design, development, and support of business solutions that aid policy creation, adjudication, enforcement, and the development of national and global regulations. The OSC offers a diverse, fair, and flexible work environment with challenging and rewarding work.

Requirements

• Bachelor's or Master's Degree in Library and Information Science, Records and Information Management, or a related discipline.
• 1-2+ years of progressive experience in information and records management, information governance, or a related role.
• Strong analytical and problem-solving skills with high attention to detail.
• Ability to respond effectively to complex, time-critical public requests for information.
• Strong customer-service orientation.
• Strong knowledge of relevant records and information management legal and regulatory requirements and industry best practices.
• Proficient in Microsoft 365 environment (Purview, SharePoint, Teams, Word, Excel, PowerPoint).

Nice To Haves

• Professional certifications e.g., Certified Records Manager (CRM), Information Governance Professional (IGP) considered an asset.

Responsibilities

• Coordinate and process public records/data requests in compliance with the Freedom of Information and Protection of Privacy Act (FIPPA) and OSC service standards.
• Assist OSC employees in locating and retrieving records and information while managing access permissions to authorized users.
• Manage the organization, classification, and indexing of physical and digital information assets within OSC systems to ensure security, access, and retrievability.
• Maintain strong working relationships with third-party service providers and vendors to resolve issues, and manage and monitor quality and performance of products and services.
• Support centralized content management systems (OpenText, M365 Purview/SharePoint) for organizing, classifying, and indexing information assets across the information lifecycle.
• Provide records and information management consultation and advice on retention and disposition policies and processes.
• Provide training, education, and ongoing support to OSC employees on records and information management systems, policies, and procedures.
• Stay current on industry trends, regulatory changes, and emerging technologies in records and information/data governance.

Benefits

• Diverse, fair, and flexible work environment
• Challenging and rewarding work

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level