Recording Specialist (Aurora & Littleton Branches)

Arapahoe County • Littleton, CO

3d • Hybrid

About The Position

The Recording Specialist performs entry-level administrative and professional work in carrying out a comprehensive public-facing service operation. This position specifically supports the work of the Recording specialists, which includes recording any documents, marriage licenses, passport renewals, and the recording phone bank.

Requirements

• Organized - Can marshal resources (people, funding, material, and support) to get things done
• Service First - Improve customer experience; enhance quality of life; improve trust in government
• Teamwork - Cooperates with others to achieve goals and overall work objectives
• Adaptability - Responds to changing circumstances by being innovative and altering behavior
• Detail Oriented - Accurately checking processes, tasks and data
• Accountability
• Accessibility
• Inclusivity
• Integrity
• Any equivalent combination of education and work experience that satisfy the requirements of the job
• At least 1 year of relevant experience
• HS diploma or GED
• Must successfully pass pre-employment testing which includes an acceptable motor vehicle record (MVR) and background check.
• Security clearance required: will require fingerprinting and a Colorado Bureau of Investigation (CBI) background check.

Nice To Haves

• Any Continued Education and/or relevant Certifications.
• Bilingual and/or American Sign Language
• At least 1 year of recording experience

Responsibilities

• Assist Recording customers at the counter, by telephone and mail by providing specific, complete, and accurate information.
• Records, scans, and processes documents into the Recording financial system database.
• Works with customers in a professional and tactful manner to resolve complaints or questions.
• Assists with supporting new and developing employees by delivering on-the-job support; and communicating best practices to staff through engagement and discussions.
• Keeps up-to-date on state, federal, and local statutes, policies, and guidelines and incorporates new developments into on-the-job sharing with peers.
• Supports long and short-term projects, as assigned by the Recording Manager, such as providing support to other recording specialists, coordinating service coverage, ensuring goals/workloads are being met, and making recommendations into process/policy efficiencies.
• Responsible for their daily cash drawer reconciliation process.
• Provides clerical and administrative support for the Division as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED