Reconstructive Service Technician I

AIR Control Concepts•Charlotte, NC

20d•Onsite

About The Position

Air Carolinas, a member of the AIR Control Concepts family, is a leading manufacturers’ representative providing HVAC equipment, controls, service, and aftermarket solutions across North and South Carolina. Formerly Insight Partners, Hahn Mason, and Faulkner Haynes, they have united to deliver greater expertise, efficiency, and customer-focused solutions. This partnership allows them to provide even greater value to customers by combining trusted local expertise with the broad support, resources, and innovation of a larger organization. The Reconstructive Service Technician I (Construction Laborer) is responsible for reconstructing, repairing, assembling, retrofitting, and maintaining cooling towers and other commercial equipment under the direction of the Reconstruction Foreman. This position strives to complete the scope of work to the standards of the customer and the company.

Requirements

High School Diploma (or GED or High School Equivalence Certificate) required.
Ability to read, analyze, and interpret blueprints, manuals, and other technical documents.
Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
Ability to effectively present information to management, public groups, and/or board of directors.
Ability to interact clearly and effectively, in both written and oral communication, with supervisors, customers, staff, vendors, etc.
Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Proficient with electronic mail and apps including timekeeping and expenses.
Valid driver’s license is required.
Ability to travel up to 90% of the time with overnight stays.

Nice To Haves

1-2 years of experience with mechanical items preferred.
Knowledge or experience with hand tools (wrenches, screwdrivers, etc.) preferred.

Responsibilities

Analyzes work orders, plans daily travel schedule, investigates complaints, conducts tests and resolves problems for customer base.
Reconstructs cooling towers and other HVAC systems by rebuilding motors, changing gears, replacing film, and other items.
Studies system requirements, orders and gathers components and parts, completes reconstruction and performs acceptance tests to ensure appropriate operation of units.
Maintains rapport with customers by examining complaints, identifying solutions, suggesting improved methods and techniques and recommending system improvements.
Keeps personal equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance and calling for repairs.
Completes forms, reports, logs and records for appropriate billing and labor costs.
Updates job knowledge by participating in educational opportunities and reading professional publications.
Follows all safety restrictions required by Company, Customer, OSHA and all applicable laws.
Performs all other duties as assigned.