Reconstruction Project Manager

Servpro•Midlothian, VA

22h•Onsite

About The Position

SERVPRO of Richmond, Chesterfield, Henrico, and Tri-Cities is expanding and seeking a Reconstruction Project Manager to join their team. This is a family-run business with a strong community focus, dedicated to helping people through fire and water disasters. The company offers a robust benefit package, continuous education, and a team-oriented environment. The Reconstruction Project Manager will be responsible for planning and executing reconstruction projects, managing the customer experience, and ensuring high-quality service. The ideal candidate is self-motivated, proactive, responsible, service-oriented, comfortable in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a superb multi-tasker with initiative and interpersonal skills.

Requirements

Superb customer service track record
Effective written and oral communication
High school diploma/GED
Ability to successfully complete a background check subject to applicable law

Nice To Haves

Experience in restoration and/or construction preferred
Project Management Professional (PMP) certification preferred

Responsibilities

Plan and execute reconstruction projects while ensuring a high quality of service in all dealings with customers, clients, subcontractors and resource providers involved in reconstruction services.
Manage the entire customer experience and overall customer satisfaction.
Educate customers on process
Maintain customer and client communications
Ensure proper permits are acquired
Create project schedule, timeline, and budget
Identify and qualify subcontractors and resource providers
Negotiate terms and set expectations with customers and clients