Reconstruction Operations Manager
About The Position
Guardian Restoration Partners is seeking a Reconstruction Operations Manager to oversee and manage all construction projects, ensuring they are completed on time, within budget, and to the highest standards of quality and safety. This role requires a strategic leader with strong operational discipline, deep restoration construction knowledge, and the ability to lead and inspire a diverse team. You will be accountable for performance across core and large-loss reconstruction, including operational execution, client/stakeholder outcomes, and departmental financial results. A Class A or Class B Contractors License is required.
Requirements
- Proven experience in a senior construction management role, preferably in restoration
- Class A or Class B Contractors License is required
- Proficiency in Xactimate and Dash/Albiware (or similar construction ops platform software system)
- Strong leadership, team-building, and delegation skills
- Excellent communication and stakeholder management abilities
- Strategic thinker with a continuous improvement mindset
- Ability to manage multiple projects simultaneously and prioritize effectively
- Strong problem-solving skills and attention to detail
Nice To Haves
- Dash/Albi experience is a plus
Responsibilities
- Oversee the planning, execution, and completion of all reconstruction projects (core and large loss)
- Direct daily operations and ensure effective scheduling, labor planning, and equipment management
- Deliver projects on time, within budget, and to quality standards
- Conduct site inspections and enforce compliance with IICRC, OSHA, and applicable building codes
- Own departmental P&L and gross margin performance
- Develop and monitor budgets, costs, and change orders
- Ensure subcontractor management and labor efficiency
- Review and approve scopes and estimates using Xactimate (Dash/Albi experience is a plus)
- Serve as escalation point for clients, adjusters, insurers, consultants, and external partners
- Manage and coordinate with all project stakeholders
- Communicate proactively to prevent issues and resolve escalations professionally
- Strengthen relationships that drive repeat and referral business
- Recruit, train, lead, and develop a high-performing team (PMs, estimators, coordinators, technicians)
- Provide coaching, mentorship, and performance reviews
- Lead safety/process/performance meetings and reinforce accountability
- Implement and maintain safety protocols; ensure OSHA compliance and strong field habits
- Maintain 100% documentation compliance with internal and carrier requirements
- Ensure all staff certifications/training are current
- Oversee proper use and maintenance of equipment, tools, and PPE
- Collaborate with other departments to ensure seamless project delivery
- Continuously evaluate and improve operational processes and procedures
- Leverage industry standard software for resource management and project tracking
Benefits
- Health, Dental, and Vision Insurance
- 401K Plan with company match
- Paid Time Off
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
