Reconstruction and Mitigation Estimator / Project Manager

Institute•Plymouth, MN

2d•Onsite

About The Position

We are seeking an experienced Reconstruction & Mitigation Estimator / Project Manager to lead residential and commercial restoration projects resulting from water, fire, storm, mold, and other property losses. This position is responsible for estimating, project management, insurance coordination, and ensuring exceptional customer service throughout the restoration process. The ideal candidate has experience in both mitigation and reconstruction, understands insurance restoration workflows, and can effectively manage projects from emergency response through final reconstruction.

Requirements

3+ years of experience in insurance restoration, mitigation, reconstruction, estimating, or project management.
Strong working knowledge of Xactimate.
Experience handling water, fire, mold, storm, and catastrophe losses.
Understanding of mitigation procedures, drying protocols, and reconstruction processes.
Experience negotiating supplements with insurance carriers.
Strong organizational, communication, and leadership skills.
Ability to manage multiple projects in a fast-paced environment.
Valid driver's license with a clean driving record.

Nice To Haves

IICRC Certifications (WRT, ASD, AMRT, FSRT, etc.).
Experience with DASH, Encircle, MICA, Job-Dox, Matterport, or similar restoration software.
Knowledge of TPA programs and insurance carrier requirements.
Construction management or restoration leadership experience.

Responsibilities

Create accurate mitigation and reconstruction estimates using Xactimate.
Review insurance scopes, carrier guidelines, and adjuster reports.
Negotiate estimates and supplements with insurance adjusters.
Document losses, project progress, and change orders.
Identify opportunities for supplements and ensure proper claim documentation.
Assist homeowners and property managers throughout the insurance claim process.
Manage multiple restoration and reconstruction projects simultaneously.
Coordinate mitigation crews, reconstruction teams, subcontractors, and vendors.
Schedule projects to meet production goals and customer expectations.
Conduct site inspections, quality-control checks, and final walkthroughs.
Monitor budgets, timelines, and profitability.
Ensure projects comply with local building codes and company standards.
Serve as the primary point of contact for property owners, adjusters, and stakeholders.
Provide regular project updates and maintain excellent customer relationships.
Resolve project challenges quickly and professionally.
Deliver a high-quality customer experience during stressful property-loss situations.