Reconciliation Specialist (Food Broker)

Affinity Group•Hanover, MD

3d•Remote

About The Position

We are seeking a detail-oriented Reconciliation Specialist to support multiple Affinity Group markets and represent the company in an ethical and professional manner consistent with our Core Values. This position is responsible for ensuring accurate, timely, and complete reconciliation of commission payments. You will need to be able to easily navigate multiple system platforms and analyze data from multiple sources. Clear and concise communication, both internally and externally with clients, is necessary. This role works collaboratively with other departments to achieve monthly, trimester, and yearly department and company goals. This is a remote position that will report to the Director of Finance.

Requirements

2+ years of experience in navigating multiple technology platforms
2+ years of experience in the following: Adobe Pro, SharePoint, O365
Proficiency in Excel
Detail-oriented
Ability to multi-task, prioritize tasks, and achieve time-sensitive deadlines
Flexible and able to manage adversity
Self-motivating and results-oriented
Responsible and reliable
Organized
Team player
Strong communication skills
Continuous learner

Nice To Haves

4-year degree from an accredited college in applicable field of study -- and/or -- 5+ years experience within the Foodservice Industry
2+ years experience in reconciliation work preferably within the Foodservice Industry
Advanced knowledge of Microsoft Excel

Responsibilities

Triage department emails.
Ensure accurate and complete reconciliation of commission payments.
Accurately input data into the order management system.
Change status of payments on deposit site as progress advances on each payment to completion.
Recalculate commission on existing orders when necessary.
Notify appropriate Affinity managers of commission issues and challenges.
Work collaboratively with others to achieve monthly departmental goals.
Correct incorrect commission rates and/or overrides identified during reconciliation.
Ensure non-commissionable items and overrides are accurate.
Process accounts receivable reports after completing reconciliation and verify accuracy.
Follow up on unanswered AR requests according to department guidelines.
Work with peers to identify constant and never-ending improvement with established processes through root cause analysis.
Support resolution for both external and internal customers.
Establish and maintain proactive communication and rapport with both external and internal customers.
Track process improvement status.
Record recovered commission dollars due to sales and reconciliation collaboration.
Notify manager and client leads to possible errors by comparing month over month and year over year commission details.
Compare commission reporting with contracts to verify rate accuracy and distributor inclusion.
Assist client leads in researching sales verse commission discrepancies.
Stay up to date on system functionality.
Share knowledge with peers and assist/train them on reconciliation tasks and the use of the order management database and additional applications as needed.
Other duties as assigned by supervisor.