Reconciliation Officer (6 months Contract)

RBC • Toronto, ON

2d • Onsite

About The Position

Finance Shared Services (FSS) is seeking a motivated Reconciliation Officer to join their team. This role involves performing in-depth investigations and resolving issues that impact clients, operational risk, and financial results. FSS promotes an environment of employee empowerment, encouraging curiosity and reimagining work processes. They are described as bold, outcome-focused, and adept at turning challenges into opportunities. The team aims to deliver world-class services and solutions that enable better decision-making for clients and communities. The opportunity is open to individuals without prior experience in a similar role, provided they are interested and align with the outlined values.

Requirements

• Bachelor’s degree or equivalent practical experience
• Experience with Excel (VLOOKUP, Pivot Tables, SUMIF, etc.)
• Strong investigation skills
• Demonstrated ability to take the initiative to solve problems, curious mindset, take ownership and be accountable
• Committed to get the job done, collaborative work ethic and win as a team style in a fast-paced environment
• An innovative thinker who is proactive, is well organized with attention to detail and cares about supporting everyone
• Passionate about continuous growth and learning. Every challenge is an opportunity for improvement
• Strong written and verbal skills

Nice To Haves

• Knowledge of General Ledger reconciliation processing and Attestation Policy
• Familiar with RBC applications and products

Responsibilities

• Perform reconciliation day-to-day activities, including investigations, problem-solving, follow-ups, meeting deadlines, providing support, and reporting using various systems and human interactions.
• Recommend process improvements to enhance efficiency, effectiveness, and the quality of service provided.
• Collaborate with colleagues and leaders who support development through learning and coaching.
• Proactively identify issues and challenges to remove obstacles to success.
• Prioritize activities and reports, adjusting as needed to meet team objectives and client deadlines.
• Act as a coach and provide guidance to resolve issues.
• Update documented procedures to enhance the ability to provide outstanding service.

Benefits

• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Opportunity to take on progressively greater accountabilities and build close relationships with team mates, colleagues and clients
• Network, connect and become involved in our RBC Community with programs such as 10,000 Coffee Chats, Employee Resource Groups and Charities
• Work in a dynamic, collaborative, progressive, and high-performing team

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level