RECON SERVICE SUPERVISOR

Carter Machinery
Onsite

About The Position

Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring a Recon Service Supervisor in Baltimore, Maryland. The Recon Service Supervisor is responsible for leading and supervising the daily operations of the Recon and Machine Shop functions. This role ensures that safety is consistently prioritized in all shop activities and that component rebuild, repair, machining, welding, inspection, and assembly processes are executed with quality, efficiency, and accuracy. This position supports production goals, drives operational excellence, and ensures customer and business expectations are met by delivering dependable, timely, and high-quality rebuilt components.

Requirements

  • High school diploma or equivalent
  • Minimum of five years’ service-related experience in heavy construction equipment industry
  • Excellent oral and written communication skills
  • Excellent customer relations skills
  • Organized and able to prioritize and multi-task
  • Strong mechanical knowledge
  • Proficient in use of a computer; able to adapt to changing technology
  • Promote a positive customer experience
  • Uphold the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way

Nice To Haves

  • Previous leadership and supervisory experience

Responsibilities

  • Leading and supervising the daily operations of the Recon and Machine Shop functions
  • Ensuring that safety is consistently prioritized in all shop activities
  • Ensuring component rebuild, repair, machining, welding, inspection, and assembly processes are executed with quality, efficiency, and accuracy
  • Supporting production goals
  • Driving operational excellence
  • Ensuring customer and business expectations are met by delivering dependable, timely, and high-quality rebuilt components
  • Manage and delegate work

Benefits

  • Health, dental and vision insurance
  • Paid time off
  • 401(k), $0.75 to $1.25 match up to 6%
  • Life and disability insurance
  • In-house training instructors/programs
  • Tuition reimbursement
  • Employee referral bonus program
  • Discounts: cellular phone service, computers, tooling, cars and trucks
  • Opportunities for overtime
  • Shift differential (if applicable)

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

High school or GED

Number of Employees

501-1,000 employees

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