Experienced Receptionist - Remote

Friedman Vartolo LLP•Rochester, NY

3d•Remote

About The Position

Friedman Vartolo LLP is a fast-growing, New York-based law firm specializing in real estate and default services, with over 300 employees providing top-tier legal services to our clients in seven states. While our legal expertise sets us apart, it's our mindset that drives us forward. We bring a fresh, fast-paced energy that drives our momentum and shapes how we approach every challenge. We are a company that chooses to dig deeper, solving problems at the root instead of settling for surface fixes. Here, there are no passengers because every individual adds value, owns outcomes, and moves the firm forward. With an underdog mentality, we embrace constant elevation, always sharpening, always climbing, and never coasting. When challenges come, we row together and lean in as one team to get the job done, no matter what. Friedman Vartolo LLP is seeking an experienced receptionist to join our rapidly growing team. As the first point of contact for our clients, court personnel, visitors, and staff, the receptionist's role is critical for providing excellent customer service and maintaining a positive image of the firm. This position requires exceptional communication skills, attention to detail, and the ability to multi-task.

Requirements

5+ years of experience in a receptionist, office assistant, or similar administrative role.
Familiarity with legal terminology, procedures, and general law firm operations preferred.
Strong technical proficiency with office software and administrative systems.
Excellent verbal and written communication skills.
Highly organized with strong multitasking and time-management abilities.
Exceptional interpersonal skills with the ability to remain calm, professional, and composed in a fast-paced environment.

Responsibilities

Answering high-volume phone calls, screening, and transferring calls to appropriate individuals within the firm.
Manage firm's digital voicemail and fax inbox.
Collaborating with other administrative staff to ensure seamless operations and support.