Short Term Housing - Receptionist

CAMBA INC•New York, NY

2d•$45,646 - $45,646•Onsite

About The Position

CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. The Short Term Housing Program (STHP) provides 35 units of congregate and transitional housing to PLWHA who are homeless or at serious risk of homelessness. There are 7 clients residing at CAMBA’s congregate facility located at 27 Winthrop Street and 28 clients living in community apartments (15 families and 16 singles). Program staff will ensure that all apartments are in close proximity to public transportation and accessible to other amenities such as health care, shopping, laundry, and other necessary services. STHP housing program provides a model of service that addresses the interrelated problems of HIV and homelessness. Through a congregate residence at 27 Winthrop, and the apartments in the community, we provide transitional housing, case management support, and housing readiness training in a supportive environment, which will help clients develop the skills to find and maintain permanent, stable housing.

Requirements

Sufficient education and technical expertise to comprehend written and oral instructions (work orders)
Basic math to accomplish maintenance tasks and to document accomplished tasks
Two (2) years of relevant work experience, preferably in a mid-sized (250+ employees) organization
Basic analytical & math skills
Good written & verbal communication, and interpersonal skills
Proficiency in Outlook, Word, and Excel
Computer literacy in other Microsoft Office Suite products

Nice To Haves

Bilingual in Spanish

Responsibilities

Handling in-coming calls from providers
Welcome new clients and connect them with appropriate staff
Prepare purchase request for program and office related purchases
Maintain an inventory of items purchased
Communicate with CAMBA’s purchasing department and vendors to monitor delivery
Scheduling Residential Aides and/or Security Guards to maintain 24 hours coverage in the congregate facility
Collecting client documents and data entry of client information and services into eSHARE
Ensure that vacant rooms in congregate have the items necessary to receive new clients
Complete monthly utility bills
Take or deliver messages or transfer calls to voicemail when appropriate personnel are unavailable
Answer questions about organization and provide callers with address, directions, and other information
Welcome onsite visitors, determine nature of business, and announce visitors to appropriate personnel
Monitor visitor access and issues passes when required
Update appointment calendars
Receive, sort, and route mail, and maintain and route publications
Maintain fax and copy machines, assist users, send faxes, and retrieve and route incoming faxes
Maintain the professional appearance of the receptionist’s area
Create and print fax cover sheets, memo, correspondence, report, program marketing materials, and other document when necessary
Perform other clerical duties as needed, such as filing, photocopying, and collating
Prepare and sort source documents and identify and prepare data to be entered
Contact preparers of source documents to resolve questions, inconsistencies, or missing data
Assist completing rent logs
Other duties as assigned