Receptionist Part-Time

The Culpeper Senior Living Community-LifeSpire•Culpeper, VA

5d•Onsite

About The Position

The Culpeper is seeking a Part-Time Receptionist to join their team. This role is responsible for providing excellent customer service and administrative support within a senior living community. The ideal candidate will be an integral part of a team, with opportunities for work/life integration, mentoring, and career pathways. The Receptionist will handle communications, security procedures, and clerical duties, ensuring a professional and welcoming environment for residents, guests, and staff.

Requirements

Must be able to use a variety of office machines such as personal computers, photocopier, fax machines, cameras, printers, and audio/visual equipment.
Must maintain and protect the confidentiality of resident information at all times.
Must practice positive employee relations when interacting with other employees within the facility.
Must maintain a positive cheerful attitude at all times.
Must observe Resident Rights and Responsibilities at all times.
Must practice all safety and loss prevention procedures.
Must adhere to standards of appearance.
Must comply with hygiene and health standards for Support Services personnel.
Must participate in all fire and safety drills, in-services, and departmental programs as assigned.
Must refrain from discussing personal or work related problems with other staff, residents, their families, and friends.
Must attend in services and complete Relias courses as required.

Responsibilities

Provide receptionist services, including communications and security procedures.
Manage the transfer of telephone calls and messages to administrative office staff and other appropriate personnel.
Maintain a responsible and professional appearance and demeanor.
Assist with clerical duties as needed.
Serve as telephone receptionist for the entire facility.
Maintain and ensure the appearance of the front desk reception area.
Ensure facility’s telephone system is utilized for business reasons only.
Monitor reception area to ensure it makes the best impression to guests and visitors.
Assist with facility’s marketing efforts by answering general inquiries concerning the community.
Greet and direct facility’s guests and visitors in a professional, courteous manner.
Receive and transfer telephone calls to appropriate parties.
Take and deliver telephone messages as necessary and effectively utilize telephone system features.
Respond to telephone inquiries appropriately and/or direct calls to proper departments.
Operate telephone console in an expeditious manner.
Develop an in-depth understanding and stay up to date on the facility’s Fire and Disaster Preparedness Plans.
Ensure compliance with facility’s security policy and procedures as it relates to visitor sign in.
Sort and distribute incoming weekend mail according facility policy.
Maintain confidentiality of resident mailboxes.
Assist residents with requests for mail services.
Provide typing and/or clerical services as needed.
Assist with other business office functions such as materials preparation, reports, etc.
Photocopy materials for residents and staff.
Maintain and protect the confidentiality of resident information at all times.
Practice positive employee relations when interacting with other employees.
Maintain a positive cheerful attitude at all times.
Observe Resident Rights and Responsibilities at all times.
Practice all safety and loss prevention procedures.
Adhere to standards of appearance, and comply with hygiene and health standards.
Participate in all fire and safety drills, in-services, and departmental programs.
Refrain from discussing personal or work related problems with other staff, residents, their families, and friends.
Attend in services and complete Relias courses as required.
Perform other duties as assigned in a prompt and cooperative fashion.
Follow all personnel policies and procedures outlined in the Employee Handbook.