Part-time Receptionist

FellowshipLife Inc•Woodstown, NJ

11h•Onsite

About The Position

FellowshipLIFE is more than a workplace. Every day, our teams across our Life Plan Communities in New Jersey come together with a shared purpose: to serve others with compassion, excellence, and a genuine spirit of hospitality. Whether your role is in healthcare, hospitality, operations, administration, or support services what you do truly matters. Each team member helps create an environment where everyone feels valued, supported, and encouraged to grow. As a mission-driven organization, FellowshipLIFE is committed not only to enriching the lives of older adults and those we serve, but also to helping our team members thrive. We believe in creating opportunities for growth, supporting career development, and recognizing the unique strengths each person brings. Here, you’re encouraged to learn, advance, and build a future you’re proud of all while being part of a team that truly values you and your contributions. We are seeking a polished, professional, and service-driven Front Desk Concierge to serve as the first point of contact for residents, team members, and vendors. This role is ideal for someone who understands the importance of first impressions, and is passionate about hospitality and guest care. Position Overview As a Front Desk Concierge, you will be responsible for warmly greeting guests, ensuring a seamless guest journey, and upholding the pristine presentation of our luxury environment. You will play a key role in delivering an exceptional experience from arrival to departure. This is an every-other weekend position, with some opportunity to pick up hours during the week.

Requirements

Previous front desk hospitality experience
Strong customer service and communication skills
Professional appearance and demeanor
Organized, detail-oriented, and proactive
Comfortable multitasking in a fast-paced yet serene environment
Reliable, punctual, and trustworthy
Ability to open and/or close the facility independently

Responsibilities

Greet guests warmly and professionally upon arrival
Provide a high-touch, luxury-level customer service experience
Escort guests as needed and ensure comfort throughout their visit
Handle guest inquiries with confidence and professionalism
Resolve minor concerns promptly and escalate issues appropriately
Manage appointment scheduling, confirmations, and modifications
Answer phones and respond to emails in a timely and polished manner
Process payments, gift card transactions, and retail purchases
Maintain accurate client records and notes
Balance the register and complete end-of-day reporting when closing
Ensure the reception area, retail displays, and common areas remain immaculate
Perform light daily upkeep to maintain luxury presentation standards
Monitor spa and salon spaces throughout the day
Contact housekeeping promptly if significant cleaning or maintenance issues arise
Support overall ambiance including lighting, music, and cleanliness standards
Communicate effectively with spa and salon service providers
Support promotional initiatives and special events
Uphold confidentiality and professionalism at all times