Receptionist - Part-Time

Cascade PBS•Seattle, WA

just now•Onsite

About The Position

The Cascade PBS’s mission is to inform and inspire our community to make the world a better place. Our vision is to be the most essential and relevant media organization in the region. This position provides excellent customer service by being professional, courteous, friendly, and prompt in directing station visitors and calls. The role aims to make a positive impact in the community while demonstrating Cascade PBS’s values of integrity, community, innovation and diversity.

Requirements

Excellent interpersonal communication skills appropriately tailored to different recipients
Committed to working with and supporting diverse guests and visitors
Proficient in MS Outlook
Working knowledge of MS Office software
Commitment to on-going technical skill development as relates to Position
Ability to handle multiple tasks with a positive and professional manner
High School diploma or equivalent
One year of receptionist and/or customer service experience

Nice To Haves

One year of experience with multi-line telephone system strongly preferred

Responsibilities

Open and secure Cascade PBS lobby area and keeps the area orderly and free of clutter
Greet and direct station guests and visitors
Handle and route internal and external calls and paging on a multi-line phone system
Refer questions and requests for information to the appropriate departments (e.g. Programming, Customer Service, Engineering, Accounting)
Accept and monitor incoming and outgoing courier deliveries including UPS and FedEx
Assign, distribute and collect ID badges for vendors and guests, as well as tracking temporary use badges
Maintain confidentiality as appropriate
Work closely with other Receptionists to assist team members with parking inquiries and issues as they arise via Cascade PBS’s parking app
Update and maintain Reception page on Cascade PBS internal intranet
Process and prepare outgoing mail
Open, sort, mark as received, and distribute daily incoming mail to internal mailboxes
Inform recipients of incoming packages and maintain staff mailboxes
Monitor station vehicle calendars
Inventory, order, and maintain Admin. event closet, lunchroom and general office supplies
Empty dishwasher each morning
Update and distribute Cascade PBS Phone List
Work closely with on-call to provide training and updates of new protocols, practices, and equipment
Train supplemental staff and other temporary front desk personnel
Staff reception desk during special events as assigned
Collaborate with other team members to foster a positive and productive culture and contribute toward the overall growth of Cascade PBS.
Other duties, responsibilities and activities may change or be assigned at any time with or without notice