Receptionist - Orthopedics/Sports Medicine

Christie Clinic•Champaign, IL

3d•$16 - $21•Onsite

About The Position

Christie Clinic's department of Orthopedics/Sports Medicine is seeking a full-time Receptionist at the Fields clinic in Champaign from Monday-Friday 8:00am-5:00pm. Duties include greeting clinic patients upon arrival, answering incoming phone calls, scheduling appointments and assisting with the checkout or rescheduling process. The PSR will also serve as a liaison between patient and medical support staff ensuring that all patient matters are addressed prior to seeing the provider.

Requirements

High School Diploma or equivalent

Nice To Haves

Experience in a medical office setting

Responsibilities

Greet patients and visitors in an efficient, professional and courteous manner and solicit customer feedback to improve service.
Promptly answer a high volume of phone calls and schedule patient appointments with ALL providers in a courteous manner.
Verify and update necessary demographic information.
Maintain provider schedules.
Keep a neat and orderly work and lobby area.
Maintain relevant office supplies for department effectiveness.
Distribute mail to appropriate staff members.
Schedule referral visits and appointments, as requested.
Ensure patient completes all paperwork pertaining to the office visit including insurance information, etc. prior to patient seeing provider.
Conduct retail sales of Ice Machines and Leg Compression Devices.
Change financial class for charges on a patient’s account that need filed to update INS.
Write notes for patients to be in and out of work, P.E. etc.
Process and complete FMLA forms in a timely and accurate manner upon receipt.
Perform related work as required.