Clinic/Practice Assistant, Orthopedics Sports Medicine

Mass General Brigham•Hatfield, MA

1d•$18 - $23•Onsite

About The Position

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. We are seeking a full-time, 40-hour Clinic/Practice Assistant to support the practice onsite, Monday through Friday. We are open to this employee working 8:30am-5:00pm or 9:00am-5:30pm. This role serves as the face of our medical group and plays a key role in managing the patient experience on the reception/administrative support side. We are looking for well-rounded customer service professionals who can multi-task, prioritize, and thrive in a high-volume outpatient setting! This position will be a float Clinic/Practice Assistant, working in both our Amherst and Hatfield offices. Our philosophy is that if a new hire has strong customer service skills with a genuine passion for patient care, everything else can be taught so we are happy to teach and train!

Requirements

High school diploma or equivalent
Minimum of six (6) months reception or customer service experience required, preferably in a health care setting

Nice To Haves

Familiarity with insurance payers
Demonstrated knowledge of medical terminology
Bilingual Spanish/English

Responsibilities

Serves as the face of our medical group.
Plays a key role in managing the patient experience on the reception/administrative support side.
Float Clinic/Practice Assistant, working in both our Amherst and Hatfield offices.