Receptionist - Oncology Clinic Coordinator

Community Memorial Healthcare•San Buenaventura (Ventura), CA

19h•$25 - $28

About The Position

The Oncology Clinic Coordinator provides efficient, timely, and courteous registration and scheduling services to support excellent customer service and smooth clinic operations. The position greets and assists patients, families, and visitors; directs clinic telephone calls; and schedules patient appointments, including infusion treatments, while maintaining accurate provider schedules to support patient flow. The coordinator admits and registers patients for hospital and outpatient accounts, verifies insurance eligibility and benefits, maintains accurate patient records, and enters and dates patient information electronically. Acting as an advocate and navigator, the coordinator helps patients access services and ensures a seamless handoff to clinical staff, contributing to a positive and professional patient experience.

Requirements

High school diploma or equivalent (GED).
Three months of experience in a receptionist or administrative support capacity.
Current Basic Life Support (BLS) certification.

Nice To Haves

Previous front office medical reception experience.
Knowledge of medical terminology.
Bilingual in Spanish.

Responsibilities

Greet and assist patients, families, and visitors.
Direct clinic telephone calls.
Schedule patient appointments, including infusion treatments, and maintain accurate provider schedules to support optimal patient flow.
Admit and register patients for hospital and outpatient accounts.
Verify insurance eligibility and benefits.
Maintain accurate patient records and enter and date patient information electronically as needed.
Help patients access services and ensure a seamless handoff to clinical staff.