Clinic Receptionist

CHI Health Clinic•Omaha, NE
•$16 - $22

About The Position

The Clinic Receptionist is the welcoming face and first point of contact for patients. This front-office role performs business office and reception duties accurately and with minimal supervision, supporting a smooth, positive, patient-centered experience and the clinic’s mission.

Requirements

  • At least one year of customer service, clerical, or business-related experience.
  • Strong organizational skills and the ability to manage multiple tasks effectively.
  • Excellent communication skills.
  • Detail-oriented and empathetic approach.
  • Commitment to maintaining patient confidentiality and adhering to clinic and regulatory policies.

Responsibilities

  • Manage incoming phone calls and schedule patient appointments according to office guidelines.
  • Greet and register patients.
  • Collect, verify, and update patient demographic and insurance information, including co-pays and deductible amounts.
  • Prepare patient charts and conduct check-in and check-out functions.
  • Process payments and coordinate follow-up appointments.
  • Communicate appointment delays in a timely manner.
  • Maintain patient confidentiality and follow clinic and regulatory policies.
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