Receptionist - Oncology Clinic Coordinator

Ventura • Ventura, CA

7d • Onsite

About The Position

The Oncology Clinic Coordinator provides efficient, timely, and courteous registration and scheduling services to ensure a high level of customer service and smooth clinic operations. This position greets and assists patients, families, and visitors, directs clinic telephone calls, and provides and promotes the rapid and efficient scheduling of patient appointments, including infusion treatments, maintaining accurate provider schedules to support optimal patient flow. Additionally, the coordinator admits and registers patients for both hospital and outpatient accounts, verifies insurance eligibility and benefits, accurately maintains patient records, and accurately enters and dates patient information electronically as needed. Acting as an advocate and navigator, the coordinator assists patients in accessing services and ensures a seamless handoff to clinical staff, contributing to a positive and professional patient experience.

Requirements

• High School Diploma or equivalent (GED)
• Three (3) months experience in a receptionist or administrative support capacity
• Current Basic Life Support (BLS) Certification

Nice To Haves

• Previous front office medical reception experience
• Knowledge of medical terminology
• Bilingual in Spanish

Responsibilities

• Provides efficient, timely, and courteous registration and scheduling services.
• Greets and assists patients, families, and visitors.
• Directs clinic telephone calls.
• Schedules patient appointments, including infusion treatments.
• Maintains accurate provider schedules.
• Admits and registers patients for hospital and outpatient accounts.
• Verifies insurance eligibility and benefits.
• Accurately maintains patient records.
• Accurately enters and dates patient information electronically.
• Assists patients in accessing services.
• Ensures a seamless handoff to clinical staff.

Benefits

• Competitive Pay
• Shift Differentials
• In-House Registry Rates
• Fidelity 403(b) Retirement Plan
• Paid Time Off
• Medical (EPO/PPO), Dental, & Vision Insurance Coverage
• Voluntary Worksite Benefits
• Employee Assistance Program Available 24/7 (EAP)
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF)
• Recognition programs
• Employee service recognition events
• Home, Retail, Travel & Entertainment Discounts
• National Hospital Week and National Nurses Week celebrations

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED