Spanish Bilingual Receptionist for Estate Planning Law Firm

Safe Harbor Law Firm•Pine Manor, FL

13d•$18 - $24•Onsite

About The Position

Safe Harbor Law Firm is hiring a bilingual Receptionist for its estate planning and elder law practice. Based primarily in Fort Myers, this hands-on, client-facing administrative role helps create a welcoming and organized experience for clients and visitors. The Receptionist serves English- and Spanish-speaking clients, supports the front office, and assists with routine clerical and administrative work. Occasional support or travel may be coordinated across the firm’s Naples and Bonita Springs offices. The schedule is Monday through Friday, 8:30 AM–5:00 PM Eastern Time. The role is intended for someone who values stability and consistency and wants to become a trusted, long-term member of the front-office team.

Requirements

Fluency in English and Spanish, with the ability to communicate professionally, clearly, and comfortably with clients in person and over the phone.
Warm, welcoming, patient, and service-minded approach to clients and callers.
Strong telephone and customer-service skills.
Organization and attention to detail, with a commitment to accuracy.
Comfort with clerical tasks such as scanning, filing, preparing documents, organizing materials, and completing administrative work.
Reliability and punctuality.
Ability to handle invoices and payments professionally and document transactions accurately.
Ability to follow established procedures consistently.
Ability to manage multiple requests calmly while maintaining attention to detail.
Honesty, discretion, integrity, and trustworthiness when handling confidential information.
Interest in a stable, consistent role and building long-term familiarity with responsibilities and the team.

Nice To Haves

At least 2 years of receptionist, administrative assistant, front desk, clerical, medical office, professional office, banking, hospitality, or similar client-facing experience.
Fluency in spoken and written English and Spanish.
Experience scheduling appointments and managing calendars.
Experience collecting or processing client or customer payments.
Comfort using computers, email, scanners, printers, and office software.
Experience assisting Spanish-speaking clients in a professional setting.
Experience in a law firm or professional-services environment.

Responsibilities

Open and prepare the office each morning, including the reception area, meeting rooms, and common areas.
Greet clients and visitors in English or Spanish and help them feel comfortable and attended to.
Answer incoming and overflow phone calls professionally in both languages, respond to basic questions, and route calls or messages to the appropriate team member.
Manage client check-in and check-out and maintain an organized, welcoming reception area.
Prepare invoices, collect and process client payments, and accurately document payments and client information.
Schedule clients for follow-up meetings and assist with appointment confirmations, rescheduling, and follow-up.
Communicate appointment details and next steps in English or Spanish, as appropriate.
Prepare signing binders, folders, and materials; organize required documents for attorneys and clients; and assist as a witness during signings when needed.
Scan, save, and route client documents according to firm procedures; prepare initial meeting and workshop folders; and help organize, purge, and archive inactive files as directed.
Perform routine clerical work, including scanning, filing, copying, printing, organizing documents, and preparing materials.
Restock forms, folders, and client materials; monitor office supplies and communicate replenishment needs.
Coordinate mail and post-office drop-offs approximately one to two times per week.
Keep conference rooms, reception areas, and shared client spaces organized and ready for use.
Report equipment, facility, or scheduling issues promptly and provide administrative support to attorneys and team members as needed.
Assist with office events, workshops, and team meetings by preparing folders, sign-in sheets, materials, and refreshments.
Help with time-sensitive administrative tasks, follow established procedures, and support smooth daily office operations.