Receptionist - Part-time

Pfaff Automotive Partners • Vaughan, ON

15d • Onsite

About The Position

Woodbridge Hyundai is looking for a welcoming Receptionist to assist guests and keep the dealership running smoothly. Now in partnership with North America’s largest automotive retailer, Lithia and Driveway, it’s an opportunity to work for a Fortune 500 company and grow. The part-time Receptionist will be the first point of contact for the dealership, responsible for the professional and efficient managing of visitors, telephone calls and messages, and a variety of clerical duties. Pfaff Automotive Partners has a 60-plus year history in Canada, with a reputation built on a passion for performance, a love of cars and the car business, and exceptional customer care. As part of Lithia & Driveway, the largest publicly traded dealership group in North America, Pfaff is part of a network of over 300 stores in Canada, the U.S., and the United Kingdom. The network offers high performing individuals nearly unlimited opportunities for advancement, guided by the mission, Growth Powered by People, to create a workplace where employees can learn, grow, and succeed.

Requirements

• Minimum of 1-year experience in a related field.
• Proficiency with Microsoft Office.
• Excellent telephone etiquette.
• Excellent interpersonal, communication (verbal & written English) and customer service skills.
• Detail-oriented and excellent organizational and multi-tasking skills.
• Ability to work efficiently and effectively under pressure with simultaneous deadlines.

Nice To Haves

• Experience with licensing, CDK and 180 is an asset.

Responsibilities

• Greets customers and visitors, ensuring optimum customer service.
• Answers and directs phone calls and ensures messages are delivered to the respective parties.
• Maintains knowledge of basic dealership information to act as a resource for incoming callers requesting information.
• Answers customer questions about services performed or refers them to someone who can.
• Handles customer complaints with integrity and poise and, when necessary, refers dissatisfied customers to the appropriate individuals for resolution.
• Performs other duties as required by the Sales Manager to ensure the successful operation of the dealership.

Benefits

• Competitive Compensation - whether you are working in sales, service, parts, or in a support function, we offer a competitive compensation package.
• Growth Potential – we want to support your success! We provide access to opportunities for growth in both Canada and the U.S.
• Stock Purchase Program - part-time employees can purchase the Lithia & Driveway stock (NYSE: LAD) at a discount.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed