Receptionist- Full Time

Franklin Medical Center•Winnsboro, LA

3d•Onsite

About The Position

Under the direction of the Orthopedic Clinic Manager, you are responsible for obtaining the required information, admitting patients, and making appointments for patients in an efficient manner, in accordance with established policies and procedures directed by your supervisor. As an integral part of our community, Franklin Medical Center’s mission is to provide the highest quality health care and customer satisfaction to all those we serve. We are committed to delivering compassionate, capable, and personalized treatment to our patients and their families, always keeping in mind that our responsibility is to the health needs of the people.

Requirements

High school diploma or equivalent.
Strong written and verbal communication skills
Ability to read and write effectively
Ability to multitask and manage time effectively when completing several tasks at once
Strong organizational skills
Maintain confidentiality of patient and company information
Strong customer service skills
Familiar with medical terminology
Proficient with computers and ability to learn computer software
Prolonged periods of remaining in a stationary position at a desk and working on a computer
Frequent use of hands, wrists, and fingers to operate a computer keyboard, mouse, telephone, and other office equipment
Occasionally move about the office and facility campus to access file cabinets, office machinery, other departments, etc.
Frequently position self, such as bending, stooping, reaching, kneeling, or twisting, maintaining files, retrieving files or office supplies, etc.
Ability to communicate information accurately so others will understand
Ability to hear and respond to telephone calls, alarms, and normal office conversations
Visual acuity sufficient to read printed documents, computer screens, and handwritten materials
Frequently move, lift, push, or pull boxes, equipment, files, etc. weighing up to 20 pounds across the office for various needs.

Nice To Haves

2 years of clerical experience preferred.

Responsibilities

Answers, screens, and forwards in-coming calls.
Records messages and forwards to proper person. Provides basic and accurate information in-person and via phone/email.
Schedules appointments for all physicians, return/follow-up visits, and consults/referrals.
Completes community care referral forms.
Assists in scanning of lab, x-rays, etc.
Enters patient information into computer. Keeps established patient’s information current in computer system.
Collects patient co-pays, deductible, etc.
Maintains patient’s records.
Be able to properly use and maintain all equipment in work area.
Performs other duties as assigned.