Receptionist (Full Time)

Scheels All Sports•Mankato, MN

5d•Onsite

About The Position

Scheels is seeking a Receptionist to join their team. As an employee-owner, you will be expected to contribute to a culture that thrives on delivering a personalized customer experience, maintaining a team-first mentality, adapting to change, taking pride in your work, and acting with honesty and integrity. This role involves answering incoming calls, providing information, assisting customers, and supporting general office duties and projects for the leadership team.

Requirements

Ability to read, write, and comprehend simple instructions, short correspondence, and memos
Demonstrate multitasking, organization, attention to detail, and problem-solving skills
Experience in Microsoft Office programs such as Word, Publisher, and Excel
Excellent written and verbal communication skills
Ability to complete basic mathematical equations

Responsibilities

Answer all incoming calls in a prompt, friendly, professional, and pleasant disposition
Provide accurate information about store hours, services, and promotions
Be knowledgeable about basic customer inquiries, be courteous while assisting customers, and transfer calls to appropriate associates or areas for further assistance
Take and relay messages clearly and efficiently
Assist in general office duties that may include mail service, sorting and opening mail to deliver to the appropriate individual/department, updating phone lists, and assisting other office positions as needed
Assist in various projects for members of the Leadership team as needed